Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
inclusive work environment
Job Description
The Michaels Companies Inc. is a leading retail brand in North America specializing in arts, crafts, framing, floral, and home décor products. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores spread across 49 states in the U.S. and Canada, alongside robust online platforms at Michaels.com and Michaels.ca. A subsidiary, Artistree, focuses on manufacturing custom and specialty framing merchandise, complementing the company’s extensive product offerings. Michaels’ mission centers on fueling the joy of creativity and celebration by providing customers with comprehensive creative options in a welcoming and inspiring environment.
This particular role is base... Show More
This particular role is base... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and use ladders
- willingness to work nights, weekends, and early mornings
- ability to work in both climate-controlled and variable environments
- must satisfy federal, state, and local legal requirements
- ability to handle job stress and interact effectively with guests and co-workers
Job Qualifications
- High school diploma or equivalent
- retail or customer service experience
- experience working with children and children’s events
- excellent people skills
- strong communication skills including written, verbal, and listening
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients by creating an environment of fun and creativity
- demonstrate and instruct craft projects and activities like face painting
- facilitate party add-ons such as goody bags and balloons
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback and create backup plans
- uphold cleanliness and safety standards before and after events
- help customers shop and locate products
- provide fast and friendly checkout
- promote and enroll customers in Rewards and credit card programs
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unload, stocking, and planogram duties
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully with team and customers
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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