Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is a leading specialty retailer in the arts and crafts industry, operating over 1,300 stores across 49 states in the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels offers a wide variety of products including custom framing, art supplies, crafting materials, and home décor. The company serves as the top destination for creative individuals and families looking to celebrate and bring their artistic ideas to life. Committed to fostering creativity and community, Michaels provides an extensive range of opportunities for both experienced crafters and novices to explore their passions. Michaels is also committed to... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children’s events
- Ability to handle job stress and work effectively with guests and coworkers
- Energetic and enthusiastic personality
- Excellent people skills
- Good communication skills
- Organizational and interpersonal skills
- Retail or customer service experience
- Ability to stand for long periods and perform physical tasks including lifting and moving merchandise
- Availability to work nights, weekends, and early mornings
Job Qualifications
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal communication
- Strong organizational, interpersonal, and creative problem-solving skills
- Retail or customer service experience
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects, perform face painting and other activities
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate effectively with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction for all scheduled events
- Uphold cleanliness and safety standards during event setup and breakdown
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of rewards program and private label credit cards
- Assist with omni channel processes including Buy Online Pickup In Store and Ship From Store
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Promote positive interactions and serve as a role model for team members
- Cross trained in custom framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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