Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training and development
Job Description
Pyramid Global Hospitality is a distinguished hospitality company renowned for its commitment to putting people first. With a people-centric culture that prioritizes employee growth, development, and wellbeing, this company fosters a supportive and inclusive workplace environment. Emphasizing diversity and meaningful relationships, Pyramid Global Hospitality operates over 230 properties worldwide, making it a significant player in the global hospitality industry. The company provides a comprehensive package of employee benefits that includes health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. This dedication to employee care is complemented by ongoing training and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in administrative or customer service roles preferred
- Proficiency with Microsoft Office and other computer applications
- Excellent verbal and written communication skills
- Ability to manage multiple tasks and priorities efficiently
- Professional demeanor and strong interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
- Must be able to work flexible hours as needed
Job Qualifications
- Passion and enthusiasm for helping others
- Collaborative in a team environment
- Strong listening and communication skills
- Demonstrated ability to work with confidential and sensitive information
- Strong attention to detail, while multi-tasking and delivering work on time
- Ability to build trusting working relationships
- Proficiency with computers and computer programs, including Microsoft programs
Job Duties
- Provide timely customer service to hotel/resort team
- Assist with day to day operations of the main office functions and duties
- Assist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
- Create and distribute communication documents
- Update postings and communication venues throughout the Resort
- Process, in a timely manner, reports, invoices, bills and associated mail
- Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination
- Open, read, and prepare answers to routine letters
- Locate and attach appropriate files to incoming correspondence requiring replies
- Take and distribute meeting minutes to appropriate individuals
- Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
- Prepare letters, memos, and other documents
- Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests
- Document and communicate all guest requests/complaints to appropriate personnel
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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