Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Store is a dynamic and vibrant hospitality establishment committed to delivering an exceptional level of service and customer satisfaction through what they define as "unreasonable hospitality." Known for its community-oriented approach and high standards of quality, the Store has established a reputable presence in the hospitality industry. The company thrives on teamwork, communication, and a strong operational framework that supports a variety of events and social gatherings. Their commitment extends beyond merely providing services to creating memorable experiences for every guest. As a socially engaged and forward-looking organization, the Store continuously seeks passionate individuals who exemplify dedication and a... Show More
Job Requirements
- Ability to read and communicate in English
- strong organization skills
- good decision-making skills
- friendly attitude
- ability to communicate effectively with guests, Sales Team, and Management Team
- ability to analyze basic data
- available to respond to calls and emails promptly
- willingness to take initiative and act like you own it
Job Qualifications
- Strong organizational skills
- excellent verbal communication skills
- ability to analyze basic data to assist Operations and the Sales Team
- friendly demeanor with a positive "You Got It" attitude
- ability to communicate clearly and regularly with guests, Sales Team, and Management Team
- ability to read and communicate in English
- experience in a customer service or hospitality environment is preferred
Job Duties
- Go above and beyond to ensure the needs of each Special Events Guest are met, communicating all requests from host to ensure all contracts are updated accordingly
- take RFPs and calls for social events, converting them to closed "won" business
- conduct site tours as needed
- ensure accurate and prompt distribution of all paperwork for "pop up parties" working through management team to ensure they are staffed to support
- provide administrative support to the Sales Department including follow up on calls/emails/tasks with Event Host after the sale is "closed won", communicating to Operations any changes to BEOs or updated signed contracts
- follow up on ARs, collect payment information, and close out any remaining balances
- submit check requests/invoices as needed
- ensure Operations has the most up-to-date BEO for each event
- offer "upsell" opportunities to Event Hosts after sale is "closed won"
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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