Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $66,489.00 - $92,019.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
wellness programs
Job Description
The Minneapolis Convention Center (MCC) is a cornerstone of the vibrant and dynamic city of Minneapolis, the largest and most bustling city in the state of Minnesota. The MCC has been established as a premier venue for a wide variety of events and gatherings, hosting more than 300 events annually. As a key player in the city's economic and cultural life, the Convention Center significantly contributes to the local economy through increased visitor spending at local hotels, restaurants, arts and attractions, and retail establishments. The MCC is dedicated to excellence in hospitality, fostering strong relationships with its diverse clientele and... Show More
Job Requirements
- bachelor's degree or vocational school certificate in hotel management or closely related field
- two years experience in coordinating large-scale meetings and special events
- preferred one to two years of event security experience
- ability to pass a criminal background check
- ability to pass pre-employment drug and alcohol testing
- strong communication skills
- ability to work on-site
- ability to manage multiple priorities simultaneously
- willingness to work flexible hours including evenings and weekends
- ability to stand and walk for extended periods during events
Job Qualifications
- bachelor's degree or vocational school certificate in hotel management or closely related field
- two years experience in coordinating large-scale meetings and special events
- preferred one to two years of event security experience
- knowledge of convention planning and the hospitality industry
- working knowledge of computers, software and applications
- ability to communicate with clients, exhibitors, staff, and contractors in a professional and courteous manner
- ability to review floor plans and diagrams for fire safety requirements
- ability to prepare floor plans and diagrams
- good communication and problem solving skills
- skill in organizing, planning and mobilizing equipment and personnel on a daily and long-term basis
Job Duties
- assist clients in planning and organizing event security and hospitality services as an advisor to prevent and solve current and potential problems and conflicts
- prepare event outlines for operating departments within the convention center and input schedule of events into the computer to ensure proper staffing two weeks prior to each event
- act as a liaison for client and assist with scheduling of decorators, security, entertainment, party planners, fire marshal, parking lot personnel, traffic control, and related services to ensure successful, safe and profitable events
- conduct pre-convention and post-convention meetings as necessary to ensure proper department communication, customer satisfaction and constructive feedback
- act as MOD (Manager on Duty) to be a liaison between Convention Center and customers
- coordinate personnel use, equipment distribution and facility use with other event coordinators as it relates to multiple events in the facility
- perform daily checks of event set-ups prior to client arrival to ensure customer safety concerning floor plans, layouts, egress/ingress planning and fire code compliance
- conduct building tours to inspect facility, equipment, personnel, general activity, etc.
- responsible for invoicing and ensuring that any additional charges incurred are billed to the client
- attend meetings and assist with scheduling of event security, emergency medical technicians, fire watch, parking lot personnel, traffic control, crowd management and related hospitality services with catering, operations, sales and event coordination to ensure proper staffing and equipment needs are understood and client expectations are met staying within budget guidelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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