Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Career development opportunities
Job Description
Michaels Companies Inc. is the leading creative destination in North America with over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for offering a wide range of arts and crafts supplies, custom framing, and dedicated handmade goods marketplaces. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a platform for handmade goods. Michaels has a strong commitment to creativity and community, striving to be the best place for all things creative. They prioritize the wellbeing of their team members by providing comprehensive... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and children’s events
- retail or customer service experience
- ability to stand for long periods
- ability to lift and carry heavy items
- good communication skills
- ability to interact positively and respectfully
- willingness to work nights, weekends, and early mornings
- ability to perform physical tasks including bending, reaching, and stretching
- compliance with federal, state, and local legal employment requirements
Job Qualifications
- Energetic and enthusiastic personality
- ability to handle job stress and interact effectively with guests and co-workers
- excellent people skills
- experience working with children and children’s events
- good communication skills including written, verbal, nonverbal, and listening
- organizational, interpersonal, and creative problem-solving skills
- retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust plans and events based on client feedback
- create backup or emergency plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on rewards programs and credit cards
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with others
- cross train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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