Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms. Founded in 1973 and headquartered in Irving, Texas, Michaels offers a wide range of arts and crafts supplies, framing products, and creative resources. The company is dedicated to fueling the joy of creativity for customers of all ages, providing an inclusive and inspiring environment for hobbyists, artists, and families alike. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Known for its commitment to... Show More
Job Requirements
- Must have experience working with children and children’s events
- Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills
- Must have organizational skills, interpersonal skills, and creative problem-solving skills
- Retail and/or customer service experience required
- Ability to remain standing for long periods
- Ability to move throughout the store
- Capable of regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Ability to handle job stress and interact effectively with coworkers and guests
- Willingness to work nights, weekends, and early mornings
- Must adhere to company policies and safety standards
- Capable of working in a public retail store setting
- Ability to maintain cleanliness and safety before and after events
Job Qualifications
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, and listening abilities
- Organizational skills, interpersonal skills, and creative problem-solving skills
- Retail and/or customer service experience
- Ability to engage with diverse age groups
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and craft classes
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate party add-ons including goody bags and balloons to company standards
- Communicate events effectively with clients and store team members
- Complete administrative tasks such as emails, phone calls, and paperwork
- Adjust plans based on client feedback and develop backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards before and after events
- Help customers shop, locate products, and provide assistance
- Ensure a fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer (VOC) survey
- Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes
- Participate in truck unloading, stocking, and merchandising
- Maintain merchandise recovery and store cleanliness
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and company policies
- Interact respectfully with guests and team members
- Cross train in custom framing selling and production
- Participate in daily store cleanliness duties including sweeping and vacuuming
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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