Job Overview
Work Schedule
Flexible
Benefits
same day pay access
Free parking
free meal
TARC reimbursement
onsite free gym access
Shoes for Crews discounts
Hotel Room Discounts
401k Match
Paid Time Off
Health Insurance
development and opportunity of growth
Special discounts at local attractions and Pelo West Spa
Job Description
This opportunity is presented by a well-established hotel situated in the vibrant Louisville Downtown Area. The hotel prides itself on delivering exceptional hospitality services to its diverse clientele, blending modern amenities with personalized guest experiences. The establishment is renowned for hosting an array of events ranging from conferences and corporate meetings to special celebrations, ensuring that every event is memorable and flawlessly executed. The hotel's commitment to excellence has created a dynamic and supportive workplace where employees are valued and motivated to grow professionally. The employment type is full-time and comes with competitive compensation reflecting the role's responsibilities and the... Show More
Job Requirements
- High school diploma or equivalent vocational training certificate required
- some college or college degree preferred
- degree in hospitality management is a plus
- previous catering, convention services, or sales support experience preferred in a large convention hotel
- other relevant event, meeting planning, or hotel operations experience will be considered
- ability to accurately and efficiently input information into computer systems
- developed computer proficiencies with Delphi experience strongly preferred
- advanced ability to comprehend and speak English, addressing advanced guest requests verbally and in writing
- ability to stand or walk for extended periods during shift
- ability to visually review documents and computer screens throughout the day
- ability to travel to other properties within the Louisville Downtown Area
- flexible schedule availability
Job Qualifications
- High school diploma or equivalent vocational training certificate required
- some college or college degree preferred
- degree in hospitality management is a plus
- previous catering, convention services, or sales support experience preferred in a large convention hotel
- other relevant event, meeting planning, or hotel operations experience will be considered
- ability to accurately and efficiently input information into computer systems
- developed computer proficiencies, with Delphi experience strongly preferred
- advanced ability to comprehend and speak English, addressing advanced guest requests verbally and in writing
- knowledge of additional language(s) is a plus
- ability to stand or walk for extended periods during shift
- ability to visually review documents and computer screens throughout the day
- ability to travel to other properties within the Louisville Downtown Area
- flexible schedule availability
Job Duties
- Act as the onsite liaison between Event Managers, Meeting Planners, and operational departments
- communicate effectively with all Event Managers and Meeting Planners to ensure a seamless experience
- demonstrate basic knowledge of hotel departments and their roles in fulfilling guests' needs
- manage and assist in all aspects of hotel events, coordinating day-to-day activities
- ensure that arrangements during meetings and conferences meet specifications and guarantee client satisfaction
- proactively resolve problems, keep clients informed of event status, and follow up on pending items
- multi-task and prioritize multiple requests and information, demonstrating strong time management skills
- utilize Delphi for generating necessary documents and making changes as needed
- possess detailed knowledge of hotel meeting space, group dynamics, and event details
- attend daily Banquet Event Order meetings and weekly resume meetings as needed
- recommend special outside services when required
- coordinate and attend pre-convention meetings prior to scheduled conferences
- undertake special projects as assigned by the Department Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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