Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $28.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
supportive work environment
Job Description
Hyatt Hotels Corporation is a leading global hospitality company known for its commitment to providing exceptional guest experiences. With a portfolio of luxury and business hotels around the world, Hyatt fosters an environment where associates are encouraged to deliver unparalleled service that aligns with the company’s values of care, integrity, and innovation. Hyatt’s reputation is built on its ability to create memorable stays through attentive, personalized service and a deep understanding of its guests' diverse needs. As a brand, Hyatt continuously invests in training and development initiatives for its team members to ensure professional growth and customer satisfaction throughout its... Show More
Job Requirements
- High school diploma or equivalent
- strong understanding of client programs and events
- ability to respond within 5 minutes and resolve issues within 15 minutes
- physical ability to handle boxes up to 25 pounds
- excellent interpersonal skills
- ability to perform meeting room, cleanliness, and maintenance walkthroughs
- attend pre-convention meetings
- ability to anticipate guests' needs and resolve potential problems
- capable of multitasking in a fast-paced environment
Job Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- refined verbal and written communication skills
- extremely detail oriented and organized
- ability to multi-task
- flexibility to work early mornings, weekends, and holidays
- energetic and personable
- committed to delivering high customer service and remaining calm under pressure
- proficient in general computer knowledge including Microsoft Office, Word, and Excel
- ability to stand for long periods with continuous walking
- prefer two years of meeting planning or hotel experience
Job Duties
- Take phone inquiries
- enter data into the internal system including preparing contracts and addendums
- perform site preparation and meeting room inspections
- facilitate communication before, during, and after events
- act as liaison between Event Planning Managers and Meeting Planners
- interact with operational departments to ensure successful events
- handle service recovery to turn negative experiences into positive ones
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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