Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is the leading creative destination in North America, known for inspiring creativity and providing a wide array of arts and crafts supplies, custom framing, and unique project ideas. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as an extensive online platform at Michaels.com and Michaels.ca. Michaels is part of The Michaels Companies, Inc., which also includes Artistree, a specialty framing merchandise manufacturer, and MakerPlace by Michaels, a marketplace for handmade goods. At Michaels, the mission is to fuel the joy of creativity and support customers and team... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- experience working with children and children's events
- retail and/or customer service experience
- ability to remain standing for long periods of time
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- good communication skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
- must be legally authorized to work in the United States
Job Qualifications
- Experience working with children and children's events
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication and listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- retail and/or customer service experience
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
- positive attitude and commitment to organizational values
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and activities including face painting
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- adjust plans and events based on client feedback and needs
- create backup or emergency plans for events
- ensure client satisfaction for scheduled events
- uphold company cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on rewards program and credit card benefits and complete enrollments
- educate customers on Voice of Customer survey
- assist with omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact with others respectfully and positively
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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