Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading arts and crafts retail company in North America, operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels is recognized as the premier destination for creativity and DIY projects. The company also owns Artistree, a manufacturer of custom framing merchandise, and MakerPlace by Michaels, a marketplace for handmade goods. Michaels commits to fueling the joy of creativity by offering a wide range of craft supplies, tools, and materials that inspire millions to express themselves artistically. The company maintains a strong focus on customer engagement, quality service, and creating... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and children’s events
- retail and/or customer service experience required
- excellent people skills
- good communication skills including written, verbal, nonverbal, and listening
- strong organizational skills
- ability to handle job stress
- ability to stand for long periods of time
- ability to lift and carry heavy boxes
- ability to perform physical activities such as bending, reaching, and climbing ladders
- availability to work nights, weekends, and early mornings
- willingness to follow Standard Operating Procedures
- commitment to positive and respectful interaction with customers and team members
Job Qualifications
- High school diploma or equivalent
- experience working with children and children's events
- retail and/or customer service experience
- excellent people and communication skills including written, verbal, and listening
- organizational and interpersonal skills
- creative problem-solving abilities
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate and implement party add-ons like goody bags and balloons to company standards
- communicate effectively with clients and team members regarding events
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust plans based on client feedback and create emergency backup plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote Rewards program and Private Label Credit Card enrollments
- educate customers on Voice of Customer surveys
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in unloading trucks, stocking merchandise, and planogram compliance
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact positively and respectfully with customers and team members
- cross-trained in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter