Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels Companies Inc. is North America's leading arts and crafts retailer, operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown into the premier destination for creative individuals and families seeking a wide range of arts and crafts supplies, custom framing, and workshops. The company is also the proud owner of Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, an exclusive marketplace for handmade goods. Michaels is dedicated to fostering creativity and inspiring joy in communities by providing quality products and memorable experiences for customers... Show More
Job Requirements
- High school diploma or equivalent
- retail or customer service experience
- experience working with children and children’s events
- excellent communication skills
- strong organizational and interpersonal skills
- ability to remain standing for long periods
- ability to lift heavy boxes and access high shelves using ladders
- ability to perform physical tasks including bending, carrying, reaching, and stretching
- ability to work nights, weekends, and early mornings
- willingness to adhere to company policies and safety procedures
Job Qualifications
- High school diploma or equivalent
- experience working with children and children’s events
- retail and/or customer service experience
- excellent people skills
- good communication skills including written, verbal, and listening
- organizational and interpersonal skills
- creative problem-solving skills
- ability to manage stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in completing craft projects and activities
- facilitate party add-ons such as goody bags and balloons
- communicate event details with clients and store team
- complete administrative tasks like answering emails and making phone calls
- adjust plans based on client feedback and create backup plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on rewards program and credit cards
- educate customers on Voice of Customer surveys
- assist with omni channel processes like Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with guests and coworkers
- cross train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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