Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.80 - $24.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, along with a robust online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for providing a vast selection of arts and crafts supplies, including custom framing and handmade goods through its subsidiaries Artistree and MakerPlace by Michaels. The company is dedicated to fueling the joy of creativity in every customer and team member, fostering an inclusive and inspiring environment committed to quality, innovation, and customer satisfaction. Michaels values the wellbeing of its teams by... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and children’s events
- retail or customer service experience
- ability to stand for long periods of time
- ability to lift heavy boxes and use ladders
- ability to move throughout the store
- ability to handle job stress and interact effectively with others
- good communication skills
- must be able to safely perform physical tasks including bending, lifting, carrying, reaching, and stretching
- willingness to work nights, weekends, and early mornings
- meet federal, state, and local legal requirements for employment in the U.S.
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children’s events
- good communication skills including written, verbal, nonverbal communication and listening skills
- organizational, interpersonal, and creative problem-solving skills
- customer service and retail experience
- ability to handle job stress effectively
- ability to engage effectively with guests of all ages and coworkers
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate and implement party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback
- create backup or emergency plans for events
- ensure client satisfaction for scheduled events
- uphold company cleanliness and safety standards and handle event setup and cleanup
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on benefits of rewards programs and private label credit cards and complete enrollments
- educate customers on Voice of Customer (VOC) surveys
- assist with omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in truck unload, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization (SISO) and associate set duties as assigned
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully with others and promote organizational values
- cross trained in custom framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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