
Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels, founded in 1973 and headquartered in Irving, Texas, stands as the leading creative destination across North America. Operating more than 1,300 stores across 49 states and Canada, along with an expansive online presence through Michaels.com and Michaels.ca, the company serves as an invaluable resource for arts and crafts enthusiasts. Michaels is more than just a retail chain; it is a hub where creativity flourishes and where individuals of all ages and skill levels can explore artistic expression. Alongside the primary Michaels brand, the company also owns Artistree, a manufacturer specializing in custom and specialty framing products, and MakerPlace by... Show More
Job Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves by ladder or similar equipment
- Must satisfy federal, state, and local legal requirements
- Ability to handle job stress and interact effectively with others including guests of all ages and co-workers
- Must have experience working with children and children’s events
Job Qualifications
- Retail or customer service experience
- Experience working with children’s events
- Excellent people skills
- Good communication skills including written, verbal, and listening
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects and activities such as face painting
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members and complete administrative tasks
- Adjust event plans based on client feedback and create backup or emergency plans
- Ensure client satisfaction and uphold cleanliness and safety standards including setup and breakdown
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company policies
- Maintain positive and respectful interactions
- Be cross-trained in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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