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Michaels Stores

Event coordinator

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts

Job Description

Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada with a robust online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels prides itself on fueling the joy of creativity through an extensive selection of arts, crafts, framing, and seasonal merchandise. In addition to their retail stores, Michaels owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, an exclusive marketplace dedicated to handmade goods. As a company, Michaels is deeply committed to inclusion and diversity, offering equal employment opportunities while... Show More

Job Requirements

  • Ability to remain standing for long periods of time
  • ability to move throughout the store
  • regular bending, lifting, carrying, reaching, and stretching
  • ability to lift heavy boxes and access high shelves by ladder
  • must meet federal, state, and local legal requirements for the job
  • ability to work in a public retail store setting including climate controlled public areas
  • readiness to perform outdoor tasks such as retrieving carts and unloading trucks
  • willingness to work early mornings, nights, and weekends
  • physical ability to perform tasks involving glass cutting and heat press equipment
  • must be able to engage in interactive process for accommodations if needed

Job Qualifications

  • Experience in retail or customer service
  • excellent people skills
  • experience working with children and children’s events
  • good communication skills including written, verbal, and nonverbal communication
  • listening skills
  • organizational skills
  • interpersonal skills
  • creative problem-solving skills
  • ability to handle job stress and interact effectively with others
  • energetic and enthusiastic personality
  • ability to work flexible hours including nights and weekends
  • cross training in related store functions

Job Duties

  • Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
  • engage with clients of all ages by creating an environment of fun and creativity
  • demonstrate and instruct party participants in craft projects, perform face painting and other activities
  • facilitate and implement party add-ons such as goody bags and balloons to company standards
  • communicate events with clients and store team members
  • complete administrative tasks such as answering emails, making phone calls, and paperwork
  • adjust plans and events based on client feedback and needs
  • create backup or emergency plans as needed
  • ensure client satisfaction for scheduled events
  • uphold the company’s cleanliness and safety standards
  • set up, break down, and clean before and after each event
  • help customers shop, locate products, and provide solutions
  • provide fast and friendly checkout experience
  • engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
  • educate customers on Voice of Customer survey
  • assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
  • participate in truck unload, stocking, and planogram processes
  • complete merchandise recovery and maintenance
  • perform Store in Stock Optimization and AD set duties
  • support shrink and safety programs
  • adhere to Standard Operating Procedures and company programs
  • interact with others in a positive and respectful manner
  • cross trained in Custom Framing selling and production
  • participate in daily store cleanliness activities such as sweeping, vacuuming, dusting, and restroom maintenance
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.