Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading creative destination in North America, dedicated to fueling the joy of creativity. With over 1,300 stores across 49 states and Canada, Michaels serves as the go-to retail environment for arts and crafts enthusiasts, hobbyists, and families looking to engage in creative projects. The company also operates online platforms Michaels.com and Michaels.ca, and owns Artistree, a manufacturer of custom and specialty framing merchandise, as well as MakerPlace by Michaels, a marketplace for handmade goods. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for its extensive selection of crafting supplies, exceptional customer... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- ability to handle job stress and interact effectively with others including guests of all ages and co-workers
- capacity to work nights, weekends, and early mornings
- compliance with federal, state, and local legal job requirements
- ability to perform essential job functions possibly with reasonable accommodation
- public retail store setting available
Job Qualifications
- Experience working with children and children’s events
- retail and customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication as well as listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct participants in craft projects and activities like face painting
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and paperwork
- adjust plans based on client feedback and create backup plans
- ensure client satisfaction and uphold cleanliness and safety standards
- help customers shop, locate products, and provide solutions
- provide fast and friendly checkout experience
- promote Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on Voice of Customer survey
- assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking, planogram execution, and merchandise recovery
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact positively and respectfully with others, including customers and team members
- cross train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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