Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Flexible Schedule
Job Description
Our organization is a well-established entity in the hospitality and event management industry, renowned for delivering exceptional event experiences. We specialize in coordinating and executing private events, weddings, corporate functions, and other special occasions with a strong emphasis on customer satisfaction and operational excellence. Known for our creative and energetic approach, we strive to exceed our clients' expectations through meticulous planning and personalized service. Our team is composed of dedicated professionals committed to excellence, innovation, and continuous improvement in the dynamic and evolving world of event planning and catering sales.
We are currently seeking a detail-oriented and proactive Events C... Show More
We are currently seeking a detail-oriented and proactive Events C... Show More
Job Requirements
- High school diploma or GED required
- 3+ years experience in private events, wedding coordination, food and beverage hospitality, or related professional area preferred
- operational knowledge and experience in event logistics
- strong leadership skills with willingness to pitch in as needed
- customer service focused with positive attitude
- highly organized and detail oriented
- ability to work without supervision and accept feedback
- excellent verbal and written communication skills
- pleasant, friendly and accommodating demeanor
- proficiency with email and Microsoft Office
- experience with Triple Seat or similar event software preferred
- must have flexible schedule to accommodate private event bookings
Job Qualifications
- High school diploma or GED
- 3+ years experience in private events, wedding coordination, food and beverage hospitality or related professional area preferred
- strong leadership skills with ability to gain respect and trust of staff
- excellent verbal and written communication skills
- pleasant, friendly and accommodating demeanor
- proficiency with email and Microsoft Office
- experience with Triple Seat or relative event software preferred
- highly organized and detail oriented
Job Duties
- Work with Catering Sales Manager to understand all client/event needs prior to function execution
- communicate with existing clients leading up to event day including final menu suggestions, floorplan, and potential rentals
- give clients venue tours for final event setup, create floor plan for operations team, assist client catering menu selections questions, schedule tastings if necessary
- lead weekly BEO meetings with FOH and BOH team
- update BEO as needed and communicate changes to the appropriate team
- perform administrative functions for events including coordinating outside vendors, ensuring payments are received on time, assisting Catering Sales Manager with client communications after the event is confirmed
- adhere to and reinforce all standards, policies, and procedures
- manage departmental inventories and maintain equipment, inspect banquet areas for damages and needed repairs prior to events
- define systems to inspect areas following events for possible damages
- oversee banquet beverage records to control beverage costs and manage the banquet beverage perpetual inventory
- schedule banquet setup and service staff to maintain service standards, while maximizing profits
- assist team in developing lasting relationships with groups to retain business and increase growth
- emphasize guest satisfaction during all departmental meetings and focus on continuous improvement
- apply knowledge of all laws as they relate to an event
- greet clients upon arrival and assist with load-in or other needs, acting as main contact
- communicate required floor plans, AV needs, and guest requests to shift leads and staff and assist in execution when needed
- actively participate in servicing events as needed
- set a positive example to the events team for guest relations
- interact with guests to obtain feedback on product quality and service levels and adjust as needed
- strive to improve service performance
- review customer satisfaction survey results and participate in development and implementation of corrective action to address service challenges
- assist catering sales manager with sales projects including working offsite promotional events
- participate in collaborating with new ideas for event setup and execution to improve operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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