Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $31.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Flexible Schedule
Job Description
Bedford Hall, located in Stamford, Connecticut, is a lively and welcoming restaurant known for its commitment to excellent cuisine and exceptional customer experiences. As a prominent dining establishment in the area, Bedford Hall offers a warm and inviting atmosphere where guests can enjoy a variety of menu options and special events. The team at Bedford Hall prides itself on providing high-quality food, attentive service, and a friendly environment where community connection and enjoyment thrive. The restaurant is continually evolving to meet the busy needs of its clientele through hosting private events, parties, and special celebrations, establishing itself as a key... Show More
Job Requirements
- Valid RAMP/TIPS certification
- ability to stand and walk regularly
- ability to lift and move up to 30 pounds
- strong communication skills
- ability to manage multiple tasks simultaneously
- basic computer skills for managing social media and events calendar
- customer service skills
- leadership capabilities
- organizational skills
- ability to respond promptly to inquiries and complaints
- willingness to participate in community networking events
Job Qualifications
- No prior experience or training required
- valid RAMP/TIPS certification required
- continuous learning mindset
- competent in required job skills and knowledge
- problem solving skills
- strong customer service orientation
- cooperative team player
- works with integrity and principles
- follows policies and procedures
- dresses appropriately for position
- consistently punctual and dependable
- completes work in a timely manner
- observes safety and security procedures
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- inventory and order all office and front of the house supplies
- clean, maintain, organize and stock host stand and server stations
- field all party inquiries, administer all contracts and execute all private parties
- print out contracts and discuss with general manager
- review contracts with general manager before final copy is executed
- reply to all party inquiries within 24 hours
- book and maintain all private events
- floor management during lunch and dinner
- assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- update and maintain accurate pre-shift notes
- update intranet, events calendar and website
- hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and/or sales
- maintaining all social media sites such as Facebook, Twitter, Instagram, Yelp, OpenTable
- design, print, implementation of all promo materials
- promoting various nights and events
- play theme appropriate music throughout each segment of the shift
- control all volume, lighting and temperature throughout the shift
- CTUIT and nightly sales email
- check Yelp, OpenTable and Trip Advisor and draft response to any negative reviews or complaints
- ensure guest satisfaction and retention
- file comments cards and update database
- get out into the community and grow sales by networking and attending various community outreach programs
- complete bar cards daily and distribute to entire staff and managers
- ensure that comment cards are available to the staff and collect at the end of all shifts
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter