Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.30 - $23.30
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
The Michaels Companies Inc. is a leading creative destination in North America, renowned for fueling the joy of creativity. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with robust online platforms at Michaels.com and Michaels.ca. Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Michaels is widely recognized as the best place for all things creative, offering a broad variety of art supplies, crafts, framing options, and event experiences for customers of all ages and interests.Show More
Job Requirements
- High school diploma or equivalent
- previous experience in event coordination or customer service
- ability to stand for long periods and move throughout the store
- capability to lift heavy boxes and use ladders
- strong communication and organizational skills
- ability to work nights, weekends, and early mornings
- comply with federal, state, and local job requirements
- willingness to follow company policies and procedures
- must be able to engage respectably with customers including minors
- must be able to perform administrative duties
Job Qualifications
- Experience planning and coordinating events
- strong communication skills including written and verbal
- excellent interpersonal and organizational skills
- energetic and enthusiastic personality
- experience working with children and children’s events
- retail or customer service experience
- ability to handle job stress and interact effectively with others
- creative problem-solving abilities
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients by creating a fun and creative environment
- demonstrate and instruct craft projects and perform activities like face painting
- facilitate party add-ons such as goody bags and balloons
- communicate event details with clients and store team members
- complete administrative tasks like answering emails and making phone calls
- adjust plans based on client feedback
- create emergency backup plans
- ensure client satisfaction
- uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on rewards and credit card enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup In Store and Ship From Store processes
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and compliance requirements
- interact respectfully with customers and team members
- cross train in custom framing selling and production
- participate in store cleanliness activities including sweeping and dusting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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