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Dave & Buster's, Inc.

Event Coordinator

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $18.00 - $25.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional development opportunities

Job Description

This job opportunity is offered by a dynamic and customer-centric store that specializes in delivering exceptional hospitality experiences. The company prides itself on providing "unreasonable hospitality," emphasizing a guest-first approach, which means going above and beyond regular expectations to ensure guests are delighted. This establishment operates within the social events and hospitality industry, catering to a considerable number of special events clients by offering vibrant and memorable event hosting services. Known for its lively atmosphere and strong community ties, the company supports a collaborative team environment where every member contributes to a seamless guest experience and effective operational flow.
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Job Requirements

  • high school diploma or equivalent
  • prior experience in event coordination or sales support preferred
  • excellent decision-making skills
  • friendly and professional demeanor
  • ability to handle multiple tasks efficiently
  • proficiency in English
  • strong organizational skills
  • effective communication skills
  • ability to work collaboratively in a team environment
  • basic data analysis skills
  • willingness to perform additional duties as assigned

Job Qualifications

  • strong organization skills
  • strong verbal communication skills
  • ability to analyze basic data to help operations and sales team with decision making
  • excellent communication skills with guests, sales team, and management team
  • friendly and positive attitude
  • ability to clearly verbalize guests needs to operations and other team members
  • ability to communicate clearly and regularly with operations, sales team and guests
  • proficiency in reading and communicating in English

Job Duties

  • go above and beyond to ensure the needs of each special events guest are met, communicating all requests from host to ensure all contracts are updated accordingly
  • take rfps and calls for social events, converting them to closed won business
  • conduct site tours as needed
  • ensure accurate and prompt distribution of all paperwork for pop up parties working through management team to ensure they are staffed to support
  • provide administrative support to the sales department including follow up on calls/emails/tasks with event host after the sale is closed won, communicating to operations any changes to beos or updated signed contracts
  • follow up on ars, collect payment information, and close out any remaining balances
  • submit check requests/invoices as needed
  • ensure operations has the most up-to-date beos for each event
  • offer upsell opportunities to event hosts after sale is closed won

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location