Job Overview
Compensation
Type:
Hourly
Rate:
Range $20.00 - $29.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
Employee assistance program
Job Description
Public House National Harbor, LLC, located in Oxon Hill, MD, is a dynamic and popular restaurant known for delivering exceptional dining and event experiences in a vibrant hospitality setting. As part of the distinguished National Harbor district, this establishment thrives on combining great food, a welcoming atmosphere, and memorable celebrations, offering guests a superior experience in both everyday dining and special events. As an integral part of the hospitality sector, Public House emphasizes quality service, community engagement, and a lively ambiance that attracts a diverse clientele ranging from locals to tourists seeking a unique dining adventure.
The rol... Show More
The rol... Show More
Job Requirements
- High school diploma or equivalent
- Valid RAMP/TIPS certification
- Ability to stand and walk regularly
- Ability to lift and/or move up to 30 pounds regularly
- Excellent communication skills
- Strong organizational abilities
- Ability to manage multiple tasks simultaneously
- Ability to work flexible hours including evenings and weekends
- Willingness to engage in community networking
- Basic computer skills for managing social media and scheduling
Job Qualifications
- No prior experience or training required
- Valid RAMP/TIPS certification
- Strong problem-solving skills
- Competent in required job skills and knowledge
- Excellent customer service skills
- Ability to work with integrity and principles
- Ability to follow policies and procedures
- Effective team cooperation skills
- Good attendance and punctuality
- Ability to complete work in a timely manner
- Knowledge of safety and security procedures
- Ability to dress appropriately for position
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- Inventory and order all office, and front of the house supplies
- Clean, maintain, organize and stock host stand and server stations
- Field all party inquiries, administer all contracts and execute all private parties
- Print out contracts and discuss with general manager
- Review contracts with general manager before final copy is executed
- Reply to all party inquiries within 24 hours
- Book and maintain all private events
- Floor management during lunch and dinner
- Assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- Host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- Update and maintain accurate pre-shift notes
- Update intranet, events calendar and website
- Hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and/or sales
- Maintain all social media sites including Facebook, Twitter, Instagram, Yelp, OpenTable
- Design, print and implement all promotional materials
- Promote various nights and events
- Play theme appropriate music throughout each segment of the shift
- Control all volume, lighting and temperature throughout the shift
- Send CTUIT and nightly sales email
- Check Yelp, OpenTable and Trip Advisor and draft response to any negative reviews/complaints
- Ensure guest satisfaction and retention
- File comment cards and update database
- Get out into the community and grow sales by networking and attending various community outreach programs
- Complete bar cards daily and distribute to entire staff and managers
- Ensure that comment cards are available and collected at the end of all shifts
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter