Event Coordinator

Alexandria, VA, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $20.00 - $29.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Paid training

Employee assistance program

Job Description

Public House National Harbor, LLC, located in Oxon Hill, MD, is a dynamic and popular restaurant known for delivering exceptional dining and event experiences in a vibrant hospitality setting. As part of the distinguished National Harbor district, this establishment thrives on combining great food, a welcoming atmosphere, and memorable celebrations, offering guests a superior experience in both everyday dining and special events. As an integral part of the hospitality sector, Public House emphasizes quality service, community engagement, and a lively ambiance that attracts a diverse clientele ranging from locals to tourists seeking a unique dining adventure.

The rol... Show More

Job Requirements

High school diploma or equivalent
Valid RAMP/TIPS certification
Ability to stand and walk regularly
Ability to lift and/or move up to 30 pounds regularly
Excellent communication skills
Strong organizational abilities
Ability to manage multiple tasks simultaneously
Ability to work flexible hours including evenings and weekends
Willingness to engage in community networking
Basic computer skills for managing social media and scheduling

Job Qualifications

No prior experience or training required
Valid RAMP/TIPS certification
Strong problem-solving skills
Competent in required job skills and knowledge
Excellent customer service skills
Ability to work with integrity and principles
Ability to follow policies and procedures
Effective team cooperation skills
Good attendance and punctuality
Ability to complete work in a timely manner
Knowledge of safety and security procedures
Ability to dress appropriately for position

Job Duties

Assist in interviewing, hiring, training and supervising all hostesses and servers
Inventory and order all office, and front of the house supplies
Clean, maintain, organize and stock host stand and server stations
Field all party inquiries, administer all contracts and execute all private parties
Print out contracts and discuss with general manager
Review contracts with general manager before final copy is executed
Reply to all party inquiries within 24 hours
Book and maintain all private events
Floor management during lunch and dinner
Assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
Host mandatory AM/PM pre-shift meeting for wait staff and bartenders
Update and maintain accurate pre-shift notes
Update intranet, events calendar and website
Hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and/or sales
Maintain all social media sites including Facebook, Twitter, Instagram, Yelp, OpenTable
Design, print and implement all promotional materials
Promote various nights and events
Play theme appropriate music throughout each segment of the shift
Control all volume, lighting and temperature throughout the shift
Send CTUIT and nightly sales email
Check Yelp, OpenTable and Trip Advisor and draft response to any negative reviews/complaints
Ensure guest satisfaction and retention
File comment cards and update database
Get out into the community and grow sales by networking and attending various community outreach programs
Complete bar cards daily and distribute to entire staff and managers
Ensure that comment cards are available and collected at the end of all shifts

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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