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Michaels Stores

Event Coordinator

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.57 - $20.90
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
inclusive work environment

Job Description

Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, with a robust online presence via Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier retail chain specializing in arts, crafts, framing, floral, wall décor, and seasonal merchandise. The company not only focuses on providing high-quality creative products but also prioritizes creating a supportive and inspiring environment for both customers and employees. Michaels owns Artistree, a manufacturer of custom and specialty framing products, and MakerPlace by Michaels, a marketplace dedicated to handmade goods,... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in retail or customer service
  • experience working with children and children’s events
  • good communication skills including written, verbal, and nonverbal
  • ability to handle job stress and interact effectively with others
  • excellent people skills
  • organizational and interpersonal skills
  • ability to remain standing for long periods
  • ability to move throughout the store
  • ability to bend, lift, carry, reach, and stretch regularly
  • ability to lift heavy boxes and access high shelves using ladders or equipment
  • availability to work nights, weekends, and early mornings
  • compliance with federal, state, and local legal job requirements

Job Qualifications

  • High school diploma or equivalent
  • experience working with children and children’s events
  • retail or customer service experience
  • excellent people skills
  • good communication skills including written, verbal, and nonverbal communication as well as listening skills
  • organizational skills
  • interpersonal skills
  • creative problem-solving skills
  • ability to handle job stress and interact effectively with guests and co-workers
  • energetic and enthusiastic personality

Job Duties

  • Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
  • engage with clients of all ages by creating an environment of fun and creativity
  • demonstrate and instruct party participants in the completion of craft projects and perform face painting
  • facilitate and implement party add-ons such as goody bags and balloons to company standards
  • communicate events with clients and store team members
  • complete administrative tasks such as answering emails, making phone calls, and completing paperwork
  • adjust plans and events based on client's feedback and needs
  • create backup or emergency plans to be executed as needed
  • ensure client satisfaction for scheduled events
  • uphold the company's cleanliness and safety standards by setting up, breaking down, and cleaning before and after each event
  • help customers shop, locate products, and provide solutions
  • provide fast and friendly checkout experience
  • engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
  • educate customers on Voice of Customer survey
  • assist with Omni channel processes such as Buy Online Pickup in Store and Ship From Store
  • participate in truck unload, stocking, and planogram processes
  • complete merchandise recovery and maintenance
  • perform Store in Stock Optimization and AD set duties
  • support shrink and safety programs
  • adhere to Standard Operating Procedures and company programs ensuring compliance
  • interact respectfully with others and promote the organization's vision and values
  • cross trained in custom framing selling and production
  • participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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