Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $32.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Job Description
City Tap 901 DC, LLC is a vibrant restaurant located in Washington, DC, known for its dynamic atmosphere and commitment to delivering excellent dining experiences. As an integral part of the hospitality industry, City Tap 901 offers patrons a unique blend of exceptional service, delicious food, and a lively environment, making it a favored destination among locals and visitors alike. The restaurant focuses not only on great food and beverages but also on hosting memorable events that engage the community and enhance the overall guest experience. City Tap 901 DC, LLC takes pride in maintaining high standards of customer satisfaction... Show More
Job Requirements
- Valid RAMP/TIPS certification
- Ability to stand and walk regularly
- Ability to lift and move up to 30 pounds
- Strong organizational and communication skills
- Ability to respond to customer inquiries within 24 hours
- Availability to work lunch and dinner shifts
- Dependability and punctuality
- Ability to work well under pressure and in a fast-paced environment
Job Qualifications
- No prior experience or training required
- Valid RAMP/TIPS certification
- Strong leadership and organizational skills
- Ability to manage multiple tasks and prioritize effectively
- Knowledge of restaurant operations and event management
- Excellent communication and interpersonal skills
- Proficient with social media and online review platforms
- Customer service orientation
- Ability to work collaboratively with a team
- Strong problem-solving abilities
- Dependability and punctuality
Job Duties
- Assist in interviewing, hiring, training and supervising hostesses and servers
- Inventory and order office and front of house supplies
- Clean, maintain, organize and stock host stand and server stations
- Field party inquiries, administer contracts and execute private parties
- Print, review, and discuss contracts with the General Manager
- Reply to party inquiries within 24 hours
- Book and maintain private events
- Floor management during lunch and dinner shifts
- Assist at hostess stand and support wait/bar staff
- Host mandatory pre-shift meetings for wait staff and bartenders
- Update and maintain pre-shift notes
- Manage intranet, events calendar, and website
- Maintain social media platforms including Facebook, Twitter, Instagram, Yelp, and OpenTable
- Design, print, and implement promotional materials
- Promote various nights and events
- Control music, volume, lighting, and temperature during shifts
- Compile nightly sales emails and reports
- Monitor and respond to online reviews on Yelp, OpenTable, and TripAdvisor
- Ensure guest satisfaction and retention
- File comment cards and update database
- Participate in community outreach programs to increase sales
- Complete and distribute bar cards daily to staff
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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