Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Supportive team environment
flexible scheduling
Job Description
The hiring establishment is a dynamic and hospitality-focused venue dedicated to delivering exceptional experiences to its guests through a commitment to what they call "unreasonable hospitality." This establishment is not just about hosting events but about creating memorable moments that exceed guest expectations. Operating within a fast-paced environment that demands precision, enthusiasm, and a high level of organization, the company values teamwork, proactive thinking, and a customer-centric approach to every aspect of its service. The company embraces a culture where every team member is encouraged to take ownership, think creatively, and contribute actively to the continuous improvement of their operations... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in event coordination or hospitality support preferred
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to use basic computer software for administrative tasks
- Customer-service oriented mindset
- Ability to conduct site tours and follow up on payment procedures
- Availability to work flexible hours including some weekends
- Participation in E-Verify where required
Job Qualifications
- Friendly with a 'You Got It' attitude
- Strong decision-making skills
- Effective communication with guests, Sales Team, and Management Team
- Ability to clearly verbalize guests needs to Operations and other Team Members
- Strong organization skills
- Strong verbal skills
- Ability to analyze basic data to help Operations and the Sales Team with decision making
- Fluent in English
Job Duties
- Go above & beyond to ensure the needs of each Special Events Guest are met, communicating all requests from host to ensure all contracts are updated accordingly
- Take RFPs and calls for social events, converting them to closed 'won' business
- Conduct site tours as needed
- Ensure accurate and prompt distribution of all paperwork for 'pop up parties' working through management team to ensure they are staffed to support
- Provide administrative support to the Sales Department including follow up on calls/emails/tasks with Event Host after the sale is 'closed won', communicating to Operations any changes to BEOs or updated signed contracts
- Follow up on ARs, collect payment information, and close out any remaining balances
- Submit check requests/invoices as needed
- Ensure Operations has the most up-to-date BEO for each event
- Offer 'upsell' opportunities to Event Hosts after sale is 'closed won'
- Perform additional duties as assigned, meeting needs, sharing ideas, and supporting team members as necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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