Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.30 - $23.30
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
inclusive workplace
Job Description
Michaels is a leading specialty retailer in North America, dedicated to providing a wide array of arts and crafts supplies for creative individuals of all ages. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states in the U.S. and throughout Canada, as well as online platforms Michaels.com and Michaels.ca. Beyond providing customers with crafting essentials, Michaels also owns Artistree, a manufacturer focused on custom and specialty framing products, and MakerPlace by Michaels, which is a platform for handmade goods and unique creations. The company prides itself on being the premier destination for creativity... Show More
Job Requirements
- High school diploma or equivalent
- Prior retail or event coordination experience preferred
- Ability to stand for long periods
- Ability to lift heavy boxes and use ladders
- Strong communication skills
- Ability to engage with diverse clients including children and seniors
- Ability to complete administrative tasks
- Willingness to adhere to company policies and safety procedures
- Flexibility to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal work requirements
Job Qualifications
- Experience in retail and/or customer service
- Excellent people skills
- Experience working with children and children’s events
- Good communication skills including written, verbal, and nonverbal communication as well as listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Ability to handle job stress
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in completing craft projects and perform face painting
- Facilitate and implement party add-ons such as goody bags and balloons
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and handling paperwork
- Adjust event plans based on client feedback and create backup or emergency plans
- Ensure client satisfaction and uphold cleanliness and safety standards by setting up and cleaning before and after events
- Help customers shop and find products
- Provide fast and friendly checkout
- Engage customers about rewards programs and complete enrollments
- Educate customers on Voice of Customer surveys
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram processes
- Maintain merchandise recovery and store cleanliness
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact positively and respectfully with team members and customers
- Cross trained in Custom Framing selling and production
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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