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Dave & Buster's, Inc.

Event Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $27.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
team environment

Job Description

The hiring establishment is a thriving company dedicated to delivering exceptional customer experiences through remarkable events and "unreasonable hospitality." This organization operates in the hospitality and events industry, providing top-tier services that ensure clients enjoy memorable and flawlessly executed social gatherings. The company prides itself on a strong team-oriented culture, focusing on collaboration between departments to fulfill each guest's unique needs and expectations. Employing a Sales Department supported by diligent administrative roles, it emphasizes efficiency and exceptional service quality to maintain its reputable position in the market.

The company is currently seeking a highly motivated Event Coordinator to join ... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in event coordination or sales support preferred
  • excellent verbal and written communication skills
  • strong organizational and multitasking abilities
  • customer service oriented with a friendly attitude
  • proficiency in English language
  • ability to work collaboratively in a team environment
  • basic data analysis skills
  • availability to perform administrative duties and follow-up tasks
  • comfortable with conducting site tours and client interactions

Job Qualifications

  • Friendly and demonstrates a "You Got It" attitude
  • good decision-making skills
  • effective communication with guests, Sales Team and Management Team
  • ability to communicate clearly and regularly with Operations, Sales Team and guests
  • ability to verbalize guests needs to Operations and other Team Members
  • strong organization skills
  • strong verbal skills
  • ability to analyze basic data to help Operations and Sales Team with decision making
  • ability to read and communicate in English

Job Duties

  • Go above & beyond to ensure the needs of each special events guest are met, communicating all requests from host to ensure all contracts are updated accordingly
  • take RFP's and calls for social events, converting them to closed "won" business
  • conduct site tours as needed
  • ensure accurate and prompt distribution of all paperwork for "pop up parties" working through management team to ensure they are staffed to support
  • provide administrative support to the Sales Department including follow up on calls/emails/tasks with Event Host after the sale is "closed won", communicating to Operations any changes to BEOs or updated signed contracts
  • follow up on AR's, collect payment information, and close out any remaining balances
  • submit check requests/invoices as needed
  • ensure Operations has the most up-to-date BEO for each event
  • offer "upsell" opportunities to Event Hosts after sale is "closed won"
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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