Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Event Coordinator

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $34.00
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Benefits

competitive pay
opportunities for professional growth
Supportive team environment
flexible scheduling options
Employee Discounts
Health Insurance
Paid Time Off

Job Description

The company is a dynamic establishment known for its commitment to providing exceptional customer service and memorable events through what they call "unreasonable hospitality." This establishment serves as a vibrant venue that caters to a diverse clientele seeking tailored event experiences, ranging from social gatherings to special occasions. The company prides itself on maintaining a seamless operational flow and a highly responsive sales department, which collectively contribute to its esteemed reputation and ongoing success. By creating an engaging environment for both staff and guests, the company emphasizes collaboration, innovation, and a customer-centric approach in all aspects of its operations.
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Job Requirements

  • High school diploma or equivalent
  • Prior experience in event coordination or hospitality preferred
  • Ability to communicate clearly and regularly with guests, sales team, and management
  • Strong interpersonal skills
  • Proficient in basic data analysis
  • Ability to work in a fast-paced environment
  • Must be able to read and communicate in English

Job Qualifications

  • Strong verbal communication skills
  • Good decision-making abilities
  • Strong organization skills
  • Ability to analyze basic data to assist operations and sales teams
  • Fluency in English communication
  • Friendly demeanor with a positive attitude
  • Experience in event coordination or related hospitality role preferred

Job Duties

  • Go above & beyond to ensure the needs of each special events guest are met, communicating all requests from host to ensure all contracts are updated accordingly
  • Take RFPs and calls for social events, converting them to closed "won" business
  • Conduct site tours as needed
  • Ensure accurate and prompt distribution of all paperwork for "pop up parties" working through management team to ensure they are staffed to support
  • Provide administrative support to the sales department including follow up on calls/emails/tasks with event host after the sale is "closed won", communicating to operations any changes to BEOs or updated signed contracts
  • Follow up on ARs, collect payment information, and close out any remaining balances
  • Submit check requests/invoices as needed
  • Ensure operations has the most up-to-date BEO for each event
  • Offer "upsell" opportunities to event hosts after sale is "closed won"

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.