Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Retirement Plan
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, with a robust online presence at Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels offers a vast array of arts and crafts supplies along with custom framing services through its subsidiary Artistree. Additionally, Michaels owns MakerPlace by Michaels, a marketplace dedicated to handmade goods, underscoring its commitment to creativity and craftsmanship. Known as the best place for all things creative, Michaels fosters an environment that fuels the joy of creativity for customers and employees alike. The company places... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or customer service
- Ability to handle physical demands including standing for long periods and lifting
- Good organizational and communication skills
- Ability to interact positively with customers and team members
- Ability to work nights, weekends, and early mornings
- Must comply with all federal, state, and local legal requirements
- Willingness to adhere to company safety and operational policies
- Ability to manage multiple tasks and adjust plans as needed
Job Qualifications
- Experience working with children and children’s events
- Retail and/or customer service experience
- Excellent people skills
- Strong communication skills including written, verbal, and nonverbal communication
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct completion of craft projects and perform face painting
- Facilitate and implement party add-ons such as goody bags and balloons
- Communicate with clients and store team members regarding events
- Complete administrative tasks like answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback
- Create backup or emergency plans as needed
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards before, during, and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company policies
- Interact respectfully and positively with customers and team members
- Cross-trained in Custom Framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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