Event Coordinator

Lakeland, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Equal opportunity employer

Job Description

Michaels is North America's leading arts and crafts retailer, renowned for providing a vast selection of high-quality products, exceptional customer service, and creative inspiration. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with a robust online presence through Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a vibrant marketplace dedicated to handmade goods. Michaels is recognized as the ultimate creative destination, offering a welcoming environment for all ages and skill levels to express their creativity through various... Show More

Job Requirements

High school diploma or equivalent
Experience in event coordination or customer service
Ability to remain standing for long periods
Ability to lift heavy boxes and access high shelves using ladders
Good communication skills
Ability to work nights, weekends, and early mornings
Must be able to perform physical tasks including bending, carrying, reaching, and stretching
Must comply with federal, state, and local legal requirements for employment

Job Qualifications

Experience working with children and children’s events
Excellent people skills
Good communication skills including written, verbal, nonverbal and listening
Organizational skills
Interpersonal skills
Creative problem-solving skills
Retail and/or customer service experience
Energetic and enthusiastic personality
Ability to handle job stress and interact effectively with guests and co-workers

Job Duties

Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
Engage with clients of all ages by creating an environment of fun and creativity
Demonstrate and instruct party participants in completion of craft projects and perform face painting and other activities
Facilitate and implement party add-ons such as goody bags and balloons to company standards
Communicate events with clients and store team members
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
Adjust plans and events based on client’s feedback and needs
Create backup or emergency plans to be executed as needed
Ensure client satisfaction for scheduled events
Uphold the company’s cleanliness and safety standards by setting up, breaking down, and cleaning before and after each event
Help customers shop and locate products
Provide fast and friendly checkout experience
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on Voice of Customer (VOC) survey
Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking and planogram (POGs) processes
Complete merchandise recovery and maintenance
Perform Store in Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with laws
Interact with others in an accepting and respectful manner
Remain positive and respectful even in difficult situations
Cross trained in Custom Framing selling and production
Participate in daily store cleanliness including sweeping, vacuuming, dusting, and restroom maintenance
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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