Job Overview
Compensation
Type:
Hourly
Rate:
Range $21.00 - $31.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Business casual dress
Professional development opportunities
Job Description
Bedford Hall, located in Stamford, CT, is an established restaurant and event venue known for its vibrant atmosphere and exceptional customer service. As a dining and event destination, Bedford Hall offers a unique combination of a full-service restaurant and an event space capable of hosting a variety of private and public gatherings. The venue prides itself on delivering memorable experiences for its guests, whether they come for a casual meal, a special night out, or a meticulously planned event. In addition to food and beverage service, Bedford Hall actively engages with its local community by participating in outreach programs and... Show More
Job Requirements
- Valid RAMP/TIPS certification required
- ability to stand and walk regularly
- capable of lifting and moving up to 30 pounds
- strong communication skills
- ability to manage multiple priorities
- excellent customer service skills
- ability to conduct pre-shift meetings
- experience with social media platforms is a plus
- basic computer proficiency
- ability to engage with community outreach programs
- organizational skills
Job Qualifications
- No prior experience or training required
- must have valid RAMP/TIPS certification
- excellent interpersonal and organizational skills
- competent in job-related knowledge and skills
- ability to identify and resolve problems
- strong customer service orientation
- ability to work cooperatively with co-workers
- works with integrity and follows policies
- punctual and dependable
- completes work in timely manner
- follows safety and security procedures
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- inventory and order all office and front of house supplies
- clean, maintain, organize and stock host stand and server stations
- field all party inquiries, administer contracts and execute private parties
- print and review contracts with general manager
- reply to party inquiries within 24 hours
- book and maintain all private events
- floor management during lunch and dinner
- assist at hostess stand, touch tables and support wait/bar staff
- host mandatory pre-shift meetings
- update and maintain accurate pre-shift notes
- update intranet, events calendar and website
- maintain social media sites such as Facebook, Twitter, Instagram, Yelp and OpenTable
- design, print and implement promotional materials
- promote various nights and events
- control music, volume, lighting and temperature
- track nightly sales and send reports
- monitor and respond to online reviews and complaints
- ensure guest satisfaction and retention
- file comment cards and update database
- engage in community networking to grow sales
- complete daily bar cards and distribute to staff and managers
Job Qualifications
Experience
No experience required
Job Location
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