Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $38,410.64 - $43,650.35
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
retirement savings plan
Job Description
The hiring establishment is JW Marriott, a renowned luxury hotel brand known worldwide for its exceptional hospitality and premium service standards. JW Marriott hotels are part of the Marriott International chain, which is globally recognized for providing upscale accommodations, fine dining, event hosting, and unparalleled customer experiences. JW Marriott properties offer a sophisticated ambience paired with contemporary amenities that attract business travelers, tourists, and event organizers from around the globe. Their commitment to excellence makes them a premier destination for conferences, meetings, banquets, and social gatherings. The company prides itself on maintaining a professional and luxurious environment where customer satisfaction... Show More
Job Requirements
- Ability to speak, read, write and understand English
- Professional demeanor appropriate for a luxury environment
- Two or more years of experience as a convention center, conference center, or hotel event coordinator or any combination of education and experience equivalent to these requirements
- Must possess general knowledge of food and beverage and service procedures, generally involving two years as a server, dining room manager, or host/hostess
- Proven ability to plan and organize events effectively, with an acute sense of detail
- Understanding of computers and applications with a strong working knowledge of Microsoft Suite
- Ability to work independently and maintain a positive attitude within a busy environment
- Excellent interpersonal and communication skills, both written and verbal
Job Qualifications
- Degree in hotel/hospitality administration from a recognized university/college/polytechnic institute preferred
- Two or more years of experience as a convention center, conference center, or hotel event coordinator or any combination of education and experience equivalent to these requirements
- Must possess general knowledge of food and beverage and service procedures, generally involving two years as a server, dining room manager, or host/hostess
- Proven ability to plan and organize events effectively, with an acute sense of detail
- Understanding of computers and applications with a strong working knowledge of Microsoft Suite
- Excellent interpersonal and communication skills, both written and verbal
- Ability to work independently and maintain a positive attitude within a busy environment
Job Duties
- Answer incoming telephone calls and respond to telephone and email inquiries
- Execute the terms of the contract for the group/convention/program as outlined by the sales manager and per JW Marriott standards
- Work directly with the customer in setting up and following through on all details of the event
- Work closely with the client and hotel departments throughout the duration of assigned groups/conventions/programs by being available to assist the client and provide information to hotel departments at the appropriate times
- Maintain a high level of service by continually providing accurate and timely information and feedback to all supporting departments
- Adhere to all standards and procedures as outlined by JW Marriott
- Assist in the sales process where required
- Maintain the integrity of Sales & Catering at all times
- Additional duties and projects as assigned
Job Location
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