Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,288.00 - $84,156.80
Benefits
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Wellness Program
Retirement Plan
Tuition Reimbursement
Job Description
The Virginia Beach Convention Center is a prominent event facility operated by the Convention & Visitors Bureau, dedicated to supporting successful conventions, trade shows, consumer expos, and community gatherings. Strategically located to serve Virginia Beach and the surrounding areas, this venue is designed to meet the needs of large-scale public events and programs. The Convention Center prides itself on offering comprehensive, high-quality services and amenities that ensure every event is executed seamlessly, with a strong emphasis on customer service and operational excellence. It is a vital hub for commercial, professional, and community events, drawing attendees and organizers from across the... Show More
Job Requirements
- High school diploma or GED plus six years experience as an event supervisor, hotel event coordinator, association meeting planner, business or public administration, public relations, hotel/restaurant management, or supervision in a public assembly facility
- must have or obtain a current and valid Virginia or North Carolina driver’s license
- must be available to work evenings, weekends, holidays, and overtime
- must complete training and obtain certifications in Defensive Driving, First Aid/CPR/AED, and Trained Crowd Management within the first year of employment
- must work during inclement weather regardless of City’s operational status
- able to work varied hours based on event schedule
Job Qualifications
- High school diploma or GED
- minimum of six years of experience in event supervision, hotel event coordination, meeting planning, public administration, public relations, hotel/restaurant management, or supervision in a public assembly facility
- knowledge of event planning and management principles
- ability to use computerized event management systems
- strong customer service skills
- effective communication and organizational abilities
- ability to work independently and as part of a team
- valid Virginia or North Carolina driver’s license or ability to obtain
- ability to work varied hours including evenings, weekends, and holidays
- knowledge of safety and life safety compliance procedures
Job Duties
- Plan, direct, and supervise large events held in a public assembly facility ensuring compliance with occupancy agreements, safety regulations, contractual requirements, and exceptional customer service
- Assist in logistical and on-site coordination of set-up, move-in/out, and supervision of events and event staff
- Create detailed service orders timely through computerized event management systems, liaising with contracted caterers and outside service contractors to meet client needs
- Provide clients with itemized cost estimates of facility-related charges prior to their event and invoicing upon conclusion
- Schedule contract services and equipment for services not available in-house
- Organize and prioritize work to meet deadlines, exercising judgment and initiative independently
- Advise clients on minimum staffing required for safe and effective events and inspect facility set-up for compliance
- Ensure all event-related documents are signed and appropriately filed
- Complete post-event evaluations identifying issues or incidents and recommend measures to prevent recurrence
- Report exemplary staff service and any staff-related issues
- Perform other operational tasks as assigned
- Ensure compliance with life safety policies through staffing plans, floor plan design, and onsite event management
- Work flexible hours including late nights, early mornings, and weekends based on event schedule
- Complete and maintain required certifications such as Defensive Driving, First Aid/CPR/AED, and Crowd Management within the first year of employment
Job Location
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