Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.81 - $17.30
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is North America's leading destination for creativity and celebration, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has built a strong reputation as the best place for all things creative, catering to customers who seek to explore their artistic passions and celebrate life's special moments. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, further expanding its commitment to quality and creativity. Michaels prioritizes the wellbeing of its team members by offering comprehensive benefits... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves with ladder or equipment
- Must satisfy federal, state, and local legal requirements of the job
- Ability to handle job stress and interact effectively with guests and co-workers
- Must have excellent communication skills including written, verbal, and listening
- Must be able to work nights, weekends, and early mornings
- Ability to work in public retail store setting with some outdoor tasks
- Must maintain positive and respectful attitude in difficult situations
- Physical ability to perform essential job functions
Job Qualifications
- Energetic and enthusiastic personality
- Excellent people skills
- Experience working with children and children’s events
- Strong written, verbal, and nonverbal communication skills
- Good listening skills
- Organizational, interpersonal, and creative problem-solving skills
- Retail or customer service experience required
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and craft classes
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails, phone calls, and paperwork
- Adjust event plans based on client feedback to ensure satisfaction
- Set up, break down, and clean before and after events
- Assist customers with shopping, locating products, and providing solutions
- Provide fast and friendly checkout experience
- Promote and enroll customers in Rewards program and Private Label Credit Cards
- Educate customers on the Voice of Customer survey
- Support Omni channel processes including BOPIS and SFS
- Participate in unloading trucks, stocking, and planogram execution
- Maintain merchandise recovery and store cleanliness
- Uphold shrink and safety program compliance
- Adhere to company SOPs and legal requirements
- Provide positive customer interactions and serve as a role model
- Cross train in custom framing sales and production
- Perform daily store cleaning activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: