
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is the premier creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as having a robust online presence at Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels is renowned for being the best place for all things creative, fostering a community where makers and creators can explore and enhance their creative passions. Beyond retail, Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. The company’s core mission is to fuel the... Show More
Job Requirements
- High school diploma or equivalent
- retail or customer service experience
- ability to remain standing for long periods
- ability to move throughout the store
- capability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves using ladders or similar equipment
- excellent communication skills
- ability to work nights, weekends, and early mornings
- must comply with federal, state, and local legal requirements
- ability to interact positively and respectfully with customers and coworkers
- physical capacity to perform essential job functions
- willingness to participate in safety and shrink control programs
Job Qualifications
- Experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, nonverbal, and listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- retail or customer service experience
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create backup or emergency plans for events
- ensure client satisfaction and uphold cleanliness and safety standards before and after events
- help customers shop and find products
- provide fast and friendly checkout experience
- educate customers on rewards program and credit card benefits and complete enrollments
- assist with omni channel processes including BOPIS and SFS
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully and positively with customers and team members
- cross train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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