Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Work in a luxury hotel environment
Job Description
The Biltmore Hotel is a renowned luxury hotel and resort known for its exceptional hospitality, elegant event spaces, and impeccable service standards. Established as a landmark destination, the Biltmore Hotel caters to a sophisticated and diverse clientele, offering an exquisite blend of historic charm and modern amenities. The hotel boasts a rich history of hosting memorable events ranging from high-profile weddings, corporate conferences, to exclusive social gatherings. With a commitment to providing world-class experiences, the Biltmore Hotel prioritizes excellence in every aspect of its operations, from guest services to event management.
The Event Coordination Manager position at the B... Show More
The Event Coordination Manager position at the B... Show More
Job Requirements
- High school diploma required
- Bachelor’s degree preferred
- Minimum of three years event, catering and conference experience in a luxury hotel property or resort
- Ability to speak, read, write and understand English
- Ability to perform accurate mathematical calculations
- Effective communication skills
- Attention to detail, speed and accuracy
- Ability to prioritize and organize tasks
- Calm problem-solving skills using good judgment
- Ability to follow directions thoroughly
- Understand guest service needs
- Ability to work cohesively as part of a team
- Ability to work with minimal supervision
- Maintain confidentiality of guest and resort information
- Basic computer and typing skills
- Moderate to advanced computer skills
- Ability to adapt in a dynamic and changing environment
- Adept at multitasking
- Ability to move, lift, carry, push, pull, and place objects weighing up to 20 pounds
- Ability to stand, sit, or walk for extended periods
- Physical ability to reach, bend, twist, and stoop
- Ability to operate office equipment
- Effective verbal communication and visual acuity
- Adapt to moderate indoor temperatures
- Maintain a neat, clean and well-groomed appearance according to hotel standards
Job Qualifications
- High school diploma required
- Bachelor’s degree preferred
- Minimum of three years event, catering, and conference experience in a luxury hotel or resort
- Demonstrated track record of team play, client loyalty, and sales
- Proficient in spoken and written English
- Strong mathematical and communication skills
- Ability to prioritize, organize, and multitask effectively
- Experience working with diverse clientele including national and international clients
- Proficient in computer skills with moderate to advanced typing ability
- Ability to maintain confidentiality of guest information
- Experience in events and vendor coordination
- Knowledge of food, beverage, audiovisual, telecommunications, and décor aspects of event planning
Job Duties
- Achieve set monthly individual goals as well as department goals
- Follow up on sales and proposals with Biltmore social clients and corporate groups
- Assist the Creative Director with the production of events by coordinating vendors, researching information and products, maintaining event calendars and agendas, following up with billing, and attending required departmental meetings
- Coordinate the set-up, load-in and strike of vendors regarding event décor and entertainment
- Systemize files, documents, and contracts of the department
- Generate reports with the Creative Director for security vendor sign-in, BED BEO’s, accounts receivable and payable, commissions, and financial forecasts
- Oversee implementation of the Wedding Planner incentive program, tracking approved individuals and monitoring the rewards system
- Maintain competitive rates, prices, and minimums to ensure maximum profitability for the hotel
- Continuously acquire new accounts and solidify relationships through sales visits, client entertainment, agency receptions, site inspections, and follow-up
- Develop creative ideas to maximize revenues and client satisfaction
- Maintain knowledge in food, beverage, set-up, audiovisual, telecommunications, and décor
- Conduct pre-event and post-event meetings with clients
- Understand operations of banquet, culinary, front desk, concierge, reservations, and housekeeping departments
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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