Event Concierge – The Westin Charlotte - $22.40/hr
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.40
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
The Westin Charlotte is a premier hotel located in the vibrant city of Charlotte, North Carolina. Known for its sophisticated accommodations, exceptional service, and commitment to wellness, the Westin offers guests an unparalleled experience centered around comfort and rejuvenation. As part of Marriott International, a globally recognized leader in hospitality, The Westin Charlotte operates with a strong emphasis on diversity, inclusivity, and the professional development of its team members. This full-service hotel provides a wide range of amenities, including meeting and banquet facilities, which cater to both leisure travelers and business groups. Situated in the dynamic Uptown Charlotte area, the... Show More
Job Requirements
- High school diploma or GED equivalent
- Minimum 1 year of related work experience
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 25 pounds
- Good communication skills
- Willingness to follow safety protocols
- Ability to work full time
- No supervisory experience required
Job Qualifications
- High school diploma or GED equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Strong communication skills
- Ability to work in a fast-paced environment
- Customer service orientation
- Ability to collaborate with a team
- Physical stamina for extended periods of standing, walking, and lifting
Job Duties
- Meet group coordinator/host prior to functions to confirm arrangements
- Read and analyze banquet event orders to gather guest information and requirements
- Respond to and fulfill special banquet event requests
- Follow up on special arrangements to ensure compliance
- Welcome and acknowledge guests, anticipating and addressing their service needs
- Communicate clearly and professionally with guests and team members
- Observe safety protocols and report any hazards
- Maintain professional appearance and confidentiality
- Visually inspect equipment and venue setup
- Stand, walk, and move objects weighing up to 25 pounds
- Perform other duties as assigned by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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