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HEI Hotels

Event Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.75 - $17.75
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Life insurance
Disability insurance
401(k) Plan
Employee Discounts

Job Description

The Woodlands Resort, Curio Collection is a premier destination located just two miles from The Woodlands Waterway in the Houston area. Celebrating 50 years of excellence alongside The Woodlands township, this resort represents a perfect blend of hospitality, luxury, and community spirit. As part of HEI Hotels and Resorts, The Woodlands Resort prides itself on its people-first culture, emphasizing that its success stems from its greatest asset: its dedicated associates. HEI Hotels and Resorts focus on fostering an empowering environment by providing competitive compensation, comprehensive benefits, industry-leading tools, continuous training, and robust support systems to enable every team member to... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to use point of sale
  • Ability to lift or carry weight up to 50 pounds with or without reasonable accommodations
  • Ability to push and pull carts of products weighing up to 150 pounds with or without reasonable accommodations
  • Comply with attendance rules and be available to work regularly
  • Effective verbal and written communication skills

Job Qualifications

  • High School Diploma or equivalent required
  • Hotel experience preferred
  • Ability to use point of sale
  • Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations
  • Ability to push and pull carts of products weighing up to 150 pound with or without reasonable accommodations
  • Effective verbal and written communication skills
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc

Job Duties

  • Monitor servers and busperson adherence to all service standards
  • Supervise service of guests, being watchful of signals from guests in need of service
  • Assist manager to establish and monitor sidework duty completion
  • Maintain bank to HEI Hotels and Resorts standards
  • Read daily communication sheets from previous shift and prepare one for the following shift
  • Check floor plan for appropriate coverage
  • Check restaurant for cleanliness and set up
  • Check service stands and aisle areas
  • Check tables for cleanliness and proper set up
  • Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages
  • Communicate daily with restaurant manager with regard to special events, house counts, etc
  • Assist restaurant manager in conducting menu classes and taste panels
  • Communicate both verbally and in writing to provide clear direction to staff
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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