Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs
Job Description
The Omni Frisco Hotel at The Star stands as more than just the official hotel of the Dallas Cowboys; it is a vibrant social hub known for its excellent food, lively nightlife, and impeccable hospitality services. This 16-story luxury hotel features 300 beautifully appointed guest rooms and suites, designed with modern comfort and Texas charm in mind. The hotel caters to a wide range of guests, from sports enthusiasts visiting the Dallas Cowboys World Headquarters to business travelers and event attendees, thanks to its strategic location just 20 minutes north of downtown Dallas and near two major airports. Omni Frisco... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hospitality or event coordination
- Ability to work flexible hours including AM and PM shifts
- Strong multitasking and time management skills
- Excellent communication and interpersonal skills
- Ability to handle stressful situations calmly
- Basic computer proficiency
- Understanding of hotel operations and event logistics
Job Qualifications
- Exceptional people skills preferred
- Must be detail oriented
- Have excellent communication skills
- Ability to perform professionally under high levels of stress
- Flexibility in schedule
- Experience with event coordination or hospitality services preferred
- Familiarity with Delphi software is a plus
Job Duties
- Assist Convention Services and Catering Managers as the onsite liaison between Meeting Planner and operational departments
- Communication with other Event Concierge team and Managers to ensure seamless experience
- Basic knowledge of hotel departments and purpose in fulfilling guests' needs
- Manage and assist all aspects of hotel events to include day to day coordination
- During meetings and conferences, will ensure arrangements are to specifications and ensuring satisfaction by creating memorable experiences
- Being proactive in problem resolution, keeping clients advised on current status of events and functions, including items pending that need follow up
- Multi-task and prioritize multiple requests and information
- time management skills are necessary
- Utilize Delphi software for generation of necessary documents and changes as needed
- Detailed knowledge of the hotel meeting space, group dynamics and event details
- Special projects as assigned by Department Manager
- Attends daily Banquet Event Order meetings and weekly resume meetings as needed
- Recommends special outside services when required
- Coordinates and attends pre-convention meetings prior to conference when scheduled
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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