Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Flexible
Benefits
Free room nights
discounted room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401k plan with company match
Paid Time Off
Holiday pay
Child leave
personal day
Paid Family Bonding Time
Adoption assistance
Employee stock purchase plan
Retail Discounts
Job Description
The Hyatt Regency New Orleans is a premier hotel situated in the heart of New Orleans, known for its exceptional service, elegant accommodations, and vibrant atmosphere that perfectly blends Southern hospitality with modern amenities. As part of the globally recognized Hyatt Hotels Corporation, the Hyatt Regency New Orleans is proud to carry forward a tradition of excellence that spans over multiple decades. This establishment has been consistently recognized for its outstanding workplace culture, having been named in Fortune's 100 Best Companies to Work For 12 consecutive years. Additionally, it has earned accolades such as one of the top 100 Companies... Show More
Job Requirements
- A true desire to satisfy the needs of others in a fast paced environment
- takes pride in a great job done
- ability to lift, pull, and push a moderate weight
- experience in the service industry
- able to walk and stand throughout the duration of shift
- refined verbal and written communication skills
- working towards or completed degree from an accredited university
- flexibility of schedule including morning, afternoon, evening, weekends and holidays
Job Qualifications
- Working towards or completed degree from an accredited university
- refined verbal and written communication skills
- experience in the service industry
- ability to lift, pull, and push moderate weight
- ability to walk and stand throughout the duration of the shift
- flexibility in schedule including mornings, afternoons, evenings, weekends, and holidays
- strong customer service orientation
- attention to detail
Job Duties
- Perform meeting room inspections
- constantly monitor customer personal and practical needs
- respond to client requests within five minutes and resolve within fifteen minutes
- provide added services to repeat customers
- conduct engineering and maintenance walkthroughs
- oversee cleanliness walkthroughs
- provide feedback to departments involved in event planning
- greet and assist guests
- attend pre-convention and tie-down meetings
- confirm VIP rooms are set accordingly
- monitor and assist with directing traffic and elevator turns
- locate and retrieve boxes
- monitor trashcan levels
- coordinate with business center for signage
- perform service recovery
- maintain constant communication with guests
- undertake special projects as scheduling allows
- anticipate customer needs before they arise
- maintain cleanliness and organization of back hallways
- learn group programs in detail
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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