Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401K with company match
Employee stock purchase plan
Tuition Reimbursement
paid family leave
Job Description
Hyatt is a globally recognized hospitality company known for its luxury hotels and exceptional guest services. As a leading hotel and resort operator, Hyatt offers a diverse portfolio of properties worldwide, catering to both leisure and business travelers. Their commitment to providing memorable experiences, innovative services, and a welcoming environment has established them as a top choice for guests and an employer of choice for hospitality professionals.
The Event Concierge role at Hyatt is an integral position that functions as the essential link between meeting planners, clients, and the hotel operations team. This role ensures the flawless execution of... Show More
The Event Concierge role at Hyatt is an integral position that functions as the essential link between meeting planners, clients, and the hotel operations team. This role ensures the flawless execution of... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in event coordination or related hospitality role
- Ability to work flexible hours including evenings and weekends
- Strong attention to detail and problem-solving skills
- Effective communication skills
- Ability to collaborate with diverse teams
- Physical ability to oversee event setups and troubleshoot on-site
Job Qualifications
- Previous experience in event coordination or hospitality management
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work under pressure and resolve issues promptly
- Familiarity with hotel operations and event service standards
- Proficiency with digital signage and event management software
- Customer service oriented mindset
Job Duties
- Serve as the primary on-site contact for group and catering clients, providing timely, professional support throughout the event
- Communicate effectively with clients regarding event details, agenda updates, attendance changes, and food and beverage adjustments
- Conduct pre- and post-event walkthroughs including exhibit hall load-ins and strikes to ensure hotel standards, safety requirements, and client expectations are consistently met
- Address guest inquiries and special requests with urgency, professionalism, and a solutions-oriented approach
- Collaborate with the Event Management team to identify and address any current or potential issues affecting the group experience
- Direct and communicate with Banquets, Culinary, A/V, Housekeeping, Engineering, and other hotel departments to ensure flawless event execution
- Oversee event setups and tear-downs, ensuring accuracy in room layouts, furnishings, equipment, and service delivery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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