Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Free room nights
discounted room nights
friends and family room rates
Celebrations and recognitions
volunteer opportunities
Free nutritional colleague meals
Retail Discounts
Discounted parking
Discounted annual DART passes
full medical benefits
401K with company match
Employee stock purchase plan
Paid vacation
Paid holidays
paid sick days
Extended sick leave
new child leave
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Free access to Headspace
Job Description
Hyatt Hotels Corporation is a globally recognized hospitality company known for its commitment to quality service and luxurious accommodations. With a presence in prime locations worldwide, Hyatt offers guests an exceptional experience through its diverse portfolio of brands that cater to leisure and business travelers alike. The company emphasizes creating memorable experiences for both its guests and employees, fostering a culture of inclusivity, respect, and continuous growth.
The role of Event Concierge at Hyatt is pivotal in ensuring flawless and unforgettable events that meet the highest standards of service excellence. This position acts as a critical liaison between meeting plann... Show More
The role of Event Concierge at Hyatt is pivotal in ensuring flawless and unforgettable events that meet the highest standards of service excellence. This position acts as a critical liaison between meeting plann... Show More
Job Requirements
- Flexibility to work varying schedules including evenings weekends and holidays based on business demands
- Consistent reliable attendance
- Previous hospitality events or guest service experience preferred
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality events or guest services preferred
- Strong verbal and written communication skills
- Ability to assess situations quickly make informed decisions and implement effective solutions
- Highly organized with ability to manage multiple components of event execution simultaneously
- Capable of guiding cross-functional teams and fostering a positive working environment
- Comfortable navigating dynamic environments and responding to changing event needs
Job Duties
- Serve as the primary on-site contact for group and catering clients providing timely professional support throughout the event
- Communicate effectively with clients regarding event details agenda updates attendance changes and food and beverage adjustments
- Conduct pre- and post-event walkthroughs including exhibit hall load-ins and strikes to ensure hotel standards safety requirements and client expectations are consistently met
- Address guest inquiries and special requests with urgency professionalism and a solutions-oriented approach
- Collaborate with the Event Management team to identify and address current or potential issues affecting the group experience
- Direct and communicate with Banquets Culinary A/V Housekeeping Engineering and other hotel departments to ensure flawless event execution
- Oversee event setups and tear-downs ensuring accuracy in room layouts furnishings equipment and service delivery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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