Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
The Ritz-Carlton Orlando Grande Lakes is a premier luxury hotel located in the vibrant city of Orlando, Florida. Part of the globally renowned Ritz-Carlton brand under Marriott International, this establishment embodies the highest standards of luxury hospitality and service excellence. The property boasts magnificent accommodations, exquisite dining options, and world-class amenities aimed at providing guests with a memorable experience. The Ritz-Carlton is synonymous with sophistication, comfort, and impeccable service, attracting discerning travelers from around the world. The resort prides itself on fostering a warm, inclusive workplace culture where associates are empowered to deliver exceptional service while growing their careers in... Show More
Job Requirements
- High school diploma or equivalent
- experience in administrative or clerical roles preferred
- proficiency in computer software applications
- strong communication skills
- ability to handle guest inquiries politely and professionally
- physical ability to move objects up to 10 pounds
- commitment to follow company policies and standards
- availability to work full time
- non-management position
Job Qualifications
- High school diploma or equivalent
- prior administrative or clerical experience preferred
- strong computer skills including word processing, spreadsheet, and database software proficiency
- excellent communication and interpersonal skills
- ability to multitask and manage time efficiently
- good organizational abilities
- professional appearance and demeanor
- ability to maintain confidentiality
- team player with a positive attitude
Job Duties
- Enter and retrieve information using computer databases
- update records, files, and reservations
- answer guest inquiries
- transmit information or documents using computer, mail, or facsimile
- operate standard office equipment
- prepare letters, memos, and other documents using software
- handle incoming and outgoing mail
- create and maintain filing and organizational systems
- compile, copy, sort, and file records
- follow company policies and procedures
- maintain confidentiality
- welcome and acknowledge guests
- anticipate and address guest service needs
- assist individuals with disabilities
- speak with clear and professional language
- prepare and review written documents
- answer telephones using proper etiquette
- develop and maintain positive working relationships
- support team goals
- move and lift objects up to 10 pounds
- perform other duties as requested by supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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