Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Flexible
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k)
Job Description
The JB Duke Hotel is a renowned full-service hotel located in Durham, North Carolina, offering a blend of historic charm and modern amenities. Known for its welcoming atmosphere and exceptional service, the JB Duke Hotel caters to a diverse range of guests including business travelers, tourists, and event attendees. The hotel features elegant banquet and event spaces that are perfect for weddings, conferences, and social gatherings, supported by a dedicated Food & Beverage team committed to delivering outstanding hospitality experiences. With a focus on guest satisfaction and high-quality service, the JB Duke Hotel maintains a reputation for excellence within the... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 2 years of experience in event planning or hospitality services
- proven track record of managing and leading event staff
- experience coordinating with vendors and suppliers
- strong leadership and team management skills
- excellent communication and interpersonal skills
- ability to multitask and manage multiple events
- strong problem-solving skills
- proficiency in event management software
- flexibility to work irregular hours including evenings and weekends
Job Qualifications
- Minimum 1 year of experience as a banquet server
- previous supervisory experience preferred
- strong organizational skills
- strong communication skills
- leadership skills
- ability to prioritize and delegate
- excellent attention to detail
- time management skills
- neat appearance and professional grooming standards
- fluent in English spoken and written
- bilingual in Spanish is a plus
- high school diploma or equivalent
Job Duties
- Review banquet event orders and confirm assignments with banquet manager
- post daily banquet event orders, assign staff to event areas, verify room setup and layout
- coordinate with management and culinary team to review head counts, dietary needs, menu details, timing, and special instructions
- inspect function rooms to ensure cleanliness and compliance with specifications
- hold pre-function meetings with staff to review details and service standards
- ensure rooms are prepared at least 15 minutes prior to event start
- greet event contact and review event details during the event
- supervise service staff to ensure smooth service and guest satisfaction
- communicate with culinary team for timely presentation of courses
- monitor event flow, service quality, and guest interactions throughout the event
- verify and complete guest billing and beverage consumption reports after the event
- assign cleanup and reset duties to service team
- document rental inventory counts and condition
- complete captain's report and billing documentation for audit
- secure alcoholic beverages and return department keys
- arrive on time in proper uniform
- train and mentor new banquet staff
- comply with hotel safety, fire, and security procedures
- support sustainability and recycling initiatives
- perform other duties as assigned by management
- retrieve and verify cash bank for cash bar
- issue cash and drink tickets, reconcile at event conclusion
- collect and verify used drink tickets and sales
- prepare deposits according to hotel policy
- complete required spreadsheets and return bank to safe
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurants and hotels use OysterLink to hire.
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