Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Weekend Shifts
Benefits
Flexible Schedule
hourly pay
team environment
Professional development opportunities
Interaction with diverse guests
Work in a cultural institution
Opportunity to learn event coordination
Job Description
This job opportunity is offered by a prominent museum that hosts a variety of private events including weddings, corporate gatherings, and social occasions. The museum functions not only as a cultural and educational institution but also as a versatile event venue, providing a unique setting that blends history, art, and community engagement. Known for its rich collections and commitment to public enrichment, the museum attracts diverse visitors and guests, making each event distinct and memorable. This museum values high standards in guest services and meticulous event management, ensuring that every client’s experience is professional and enjoyable.
The role o... Show More
The role o... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in events or customer service
- ability to work 10-15 hours per week during evenings, weekends and holidays
- ability to stand and walk for extended periods
- capacity to lift and move up to 25 pounds
- effective communication skills
- ability to follow directions and work independently
- professionalism and neat appearance
- ability to work collaboratively in a team
- access to phone and reliable email communication
Job Qualifications
- Previous experience in events, customer service, or similar background required
- outstanding interpersonal skills and ability to interface at all levels
- access to working phone and ability to regularly check the company-appointed email used as an immediate form of communication
- capable of working 10-15 evening hours per week, including weekends and holidays
- maintain a neat, professional appearance
- must be able to follow direction and perform assigned duties without immediate direct supervision
- must be able to work closely with others in a team-oriented, fast-paced environment
Job Duties
- Present self in a professional manner
- provide a high level of customer service
- meet and greet guests at the appropriate location and time according to event details
- communicate the schedule, content and expectations of each event with the client and Event Service Staff
- effectively communicate with Events staff via radio when necessary to keep flow of visitors organized
- be present in the event area throughout the rental time, including load in and load out
- ensure that all promised components of the event are occurring in a timely manner
- assist guests in any way possible
- work to maintain the highest quality standard for facility rentals
- work cooperatively with catering company
- work cooperatively with multiple museum departments including operations, housekeeping, facilities and security
- communicate needs and concerns regarding the facility rentals to Events Manager
- review function form and floorplans prior to shift
- place designated signage throughout museum and parking lot for event
- remove internal signage not appropriate for private events
- see all guests exit the building safely without event interference
- help vendors understand their duties when entering the museum
- check vendor awareness of timeline and setup
- ensure guests adhere to Covid-19 policy
- attend to client or planner needs
- communicate with guests for wayfinding
- help retrieve elevators
- roam event to clean and clear discarded food, beverage or trash
- see that all guests have vacated after event end
- assist vendors and client with load out
- watch for damage or items left behind
- return signage to designated areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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