Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and development opportunities
flexible scheduling
Job Description
House of Sport by DICK'S Sporting Goods is a premier retail destination dedicated to serving athletes and sports enthusiasts with an innovative and immersive shopping experience. More than just a store, House of Sport is a vibrant community hub where athletes at all levels can come to experiment, play, and be inspired. DICK'S Sporting Goods, a leader in sporting goods retail, has redefined the way sports products and services are offered by integrating experiential elements into the shopping environment. This unique establishment focuses on providing first-class customer service, supporting athletes by personally equipping them with the gear and guidance needed... Show More
Job Requirements
- High school diploma or equivalent
- At least 2 years of customer service experience preferred
- Ability to engage and communicate effectively with athletes and community members
- Willingness to work flexible hours including weekends and evenings
- Ability to assist with physical aspects of sport events
- Commitment to adhere to company policies and procedures
- Ability to pass background checks including ID verification
- Compliance with state-mandated clearances to supervise minors if applicable
Job Qualifications
- At least 2 years of customer service experience preferred
- Customer-service oriented
- Strong detail orientation
Job Duties
- Provide thoughtful product recommendations fitting the skill and experience level of each athlete
- Support the Field Lead or Coach for in-store sport events both on and off the field
- Assist with DICK'S sponsored camps, clinics, and programs to enhance the experiential store offerings
- Build relationships with local schools, community organizations, and sports leagues to promote partnerships and field events
- Collaborate with the Community Team to bring clinics, camps, and afterschool programming to the field
- Provide teammate training and coaching including one-on-one conversations, group training sessions, and role play exercises
- Manage time and priorities effectively in a fast-paced, changing environment
- Adhere to loss prevention standards
- Promote company programs such as warranty sales, Scorecard loyalty program, private-label credit cards, and seasonal promotions
- Demonstrate excellent product knowledge to provide consultative advice to athletes
- Perform other tasks as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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