Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $23.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Paid holidays
Job Description
Oak Grove Racing, Gaming & Hotel is a contemporary entertainment and hospitality destination located in the thriving community of Oak Grove, Kentucky. Situated strategically in a high-traffic area directly across from Ft. Campbell Army Post, the property enjoys a prime location that serves both the local population and visitors from nearby Clarksville, Tennessee, as well as the greater Nashville metropolitan area, which lies less than 60 miles to the southeast. This modern facility combines the excitement of horse racing, comprehensive gaming options, and luxurious hotel accommodations to create a multifaceted venue for entertainment, events, and relaxation. Oak Grove Racing, Gaming... Show More
Job Requirements
- high school diploma or equivalent
- proficiency with Microsoft Office including Word, Excel, PowerPoint
- ability to learn Delphi FDC and manage the program at the property level as the system administrator
- ability to obtain a valid Kentucky Racing License
- ability to stand for long periods
- ability to lift up to 30lbs
- ability to work nights, weekends and holidays
- outstanding oral and written communication skills
Job Qualifications
- proficiency with Microsoft Office products
- sales force and Delphi FDC experience is preferred but not required
- ability to obtain a valid Kentucky racing license
- excellent oral and written communication skills
- ability to represent company image and reputation professionally
- high level of professionalism and ability to react under pressure
- outstanding guest relations and customer service skills
- ability to work in a fast-paced environment
- ability to support and assist sales team
- successful completion of projects by deadlines
- ability to work nights, weekends and holidays
Job Duties
- receives inquiry telephone calls from potential clients and supports their request with verbal and written responses
- responds via telephone and/or written communication for requests from the Oak Grove Racing Gaming and Hotel website
- coordinates and conducts property site tours, pre-con meetings, and live video overviews of the hotel and gaming facility
- communicates and recruits appropriate department personnel to meet and address customer needs during site tours
- attends BEO meetings and weekly event meetings
- maintains third party rental and service relationships for customer requesting ancillary needs
- assist with booking one day/evening programs for groups less than 40 people in the Eagle/Tango rooms and Garrison Oak Steakhouse
- works with the Equine and Racing Manager in securing small groups for a day at the races
- works directly with operations and the restaurant to coordinate the execution of group functions
- collaborate with their manager, general manager, marketing director, racing manager and f&b director on special projects including mailings, sales blitz lists, and other sales related activities
- coordinate communication between racing, security, barn area, track maintenance, mutuels, and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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