Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $23.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Oak Grove Racing, Gaming & Hotel (the Property) is a state-of-the-art entertainment and hospitality facility located in the vibrant heart of Oak Grove, Kentucky. Situated in a high traffic area directly across from the prominent Ft. Campbell Army post, this newer establishment offers a unique blend of racing excitement, gaming thrills, and exceptional hotel services. Conveniently positioned just 10 miles from Clarksville, Tennessee, and less than 60 miles northwest of downtown Nashville, Tennessee, Oak Grove Racing, Gaming & Hotel is poised as a regional hub that attracts visitors from a broad geographic area seeking premier leisure experiences. This multifaceted property... Show More
Job Requirements
- Proficiency with Microsoft Office products
- Ability to obtain a valid Kentucky Racing License
- Experience with Sales Force and Delphi FDC preferred but not required
- Excellent oral and written communication skills
- Ability to work nights, weekends and holidays as needed
- Ability to stand or be on feet for long periods
- Ability to lift up to 30 lbs
- High level of professionalism and ability to react under pressure
- Outstanding guest relations and customer service skills
- Ability to interact well with internal departments in a fast-paced environment
Job Qualifications
- Proficiency with Microsoft Office including Word, Excel, PowerPoint
- Experience with Sales Force and Delphi FDC preferred but not required
- Ability to obtain a valid Kentucky Racing License
- Excellent oral and written communication skills
- High level of professionalism and ability to react under pressure
- Outstanding guest relations and customer service skills
- Ability to work in a fast-paced environment and interact with internal departments
- Ability to support and represent the Sales Team in absence of Sr Sales Manager
- Successful completion of assigned projects within deadlines
Job Duties
- Receive inquiry telephone calls from potential clients and support their request with verbal and written responses
- Respond via telephone and/or written communication for requests from the Oak Grove Racing Gaming and Hotel website
- Coordinate and conduct property site tours, pre-con meetings, and live video overviews of the hotel and gaming facility
- Communicate and recruit appropriate department personnel to meet and address customer needs during site tours
- Attend BEO Meetings and Weekly Event Meetings
- Maintain third party rental and service relationships for customers requesting ancillary needs
- Assist with booking one day/evening programs for groups less than 40 people in the Eagle/Tango Rooms and Garrison Oak Steakhouse
- Work with the Equine and Racing Manager in securing small groups for a 'Day at the Races'
- Work directly with operations and the restaurant to coordinate the execution of group functions
- Collaborate with Manager, General Manager, Marketing Director, Racing Manager and F&B Director on special projects including mailings, sales blitz lists, and other sales related activities
- Coordinate communication between Racing, Security, Barn Area, Track Maintenance, Mutuels, and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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