Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $23.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Oak Grove Racing, Gaming & Hotel (the "Property") is a vibrant and newer facility nestled in a high-traffic area at the heart of Oak Grove, Kentucky. Positioned strategically across the street from a major Army installation, Ft. Campbell, the property benefits from a consistent and diverse clientele base. With its proximity just 10 miles from Clarksville, Tennessee, and less than 60 miles northwest of downtown Nashville, Tennessee, Oak Grove Racing, Gaming & Hotel presents a dynamic blend of entertainment, hospitality, and racing experiences. This establishment prides itself on delivering a comprehensive guest experience that integrates top-tier racing events, sophisticated gaming... Show More
Job Requirements
- Proficiency with Microsoft Office products
- Ability to obtain a valid Kentucky Racing License
- Ability to work nights, weekends and holidays in response to client demands
- Ability to be on your feet or stand for long periods of time
- Lift up to 30lbs
- Outstanding guest relations and communication skills
- Ability to learn Delphi FDC and manage the program at the property level as the System Administrator
Job Qualifications
- Proficiency with Microsoft Office products
- Sales Force and Delphi FDC experience is preferred but not required
- Ability to obtain a valid Kentucky Racing License
- Excellent oral and written communication skills
- High level of professionalism with ability to react under pressure
- Outstanding guest relations and customer service skills
- Ability to work in a fast-paced environment and interact with internal departments
- Ability to support, assist and represent the Sales Team in the absence of the Sr Sales Manager
Job Duties
- Receives inquiry telephone calls from potential clients and supports their request with verbal and written responses
- Responds via telephone and/or written communication for requests from the Oak Grove Racing Gaming and Hotel Website
- Coordinates and conducts property site tours, pre-con meetings, and live video overviews of the hotel and gaming facility
- Communicates and recruits appropriate department personnel to meet and address customer needs during site tours
- Attends BEO meetings and weekly event meetings
- Maintains third party rental and service relationships for customer requesting ancillary needs
- Assist with booking one day/evening programs for groups less than 40 people in the Eagle/Tango Rooms and Garrison Oak Steakhouse
- Works with the Equine and Racing Manager in securing small groups for a day at the races
- Works directly with operations and the restaurant to coordinate the execution of group functions
- Collaborate with their Manager, General Manager, Marketing Director, Racing Manager and F&B Director on special projects including mailings, sales blitz lists, and other sales related activities
- Coordinate communication between Racing, Security, Barn Area, Track Maintenance, Mutuels, and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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