Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,200.00 - $66,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Tuition Reimbursement
Professional development opportunities
Job Description
Dana-Farber Cancer Institute, located in Boston, Massachusetts, is a world-renowned leader in cancer research and patient care. The Institute is committed to advancing groundbreaking research that leads to innovative treatments and cures for cancer, HIV/AIDS, and related diseases. Dana-Farber operates in a multifaceted academic medical environment and partners with prestigious institutions including Harvard Medical School-affiliated hospitals. With a mission centered on conquering cancer while fostering inclusivity, diversity, and equity, Dana-Farber delivers compassionate and comprehensive care to patients from all backgrounds. The Institute is dedicated to educating future physician-researchers and creating public health programs that address the needs of high-risk and... Show More
Job Requirements
- High school diploma required
- 2 years of experience in event operations, venue/conference services, hospitality, or facilities coordination within a complex organization
- experience with scheduling systems, AV coordination, vendor management, onsite event execution
- ability to work early mornings, evenings, weekends as event schedules require
- ability to stand for extended periods
- commitment to inclusion and accessibility in event planning
- ability to produce clear event orders, vendor instructions, and client updates
- ability to build positive working relationships and collaborate with internal departments and external vendors
- no license or certification required
Job Qualifications
- High school diploma required
- bachelor’s degree in hospitality/events management, business administration, communications, or related discipline preferred
- 2 years of experience in event operations, venue/conference services, hospitality, or facilities coordination within a complex organization required
- experience preferably in healthcare, higher education, or nonprofit setting
- experience with scheduling system, AV coordination, vendor management, and onsite event execution
- proficiency with space scheduling/calendaring tools and collaboration platforms
- ability to read floor plans and produce basic room diagrams
- effective written and verbal communication skills
- strong organizational and time management skills
- professional customer service orientation
- problem-solving skills and situational awareness
Job Duties
- Coordinate end-to-end event logistics including room sets, audiovisual, catering, registration, accessibility
- maintain detailed event orders, floorplans, and timelines
- provide onsite support for setup, live event operations, and breakdown
- manage room reservations and space assignments in the enterprise scheduling system
- balance priorities across clinical, research, administrative, and external users
- issue confirmations and usage policies
- resolve conflicts and last-minute changes
- manage AV Support inbox to answer and triage emails
- maintain conference room SOPs, usage guidelines, and equipment checklists
- ensure rooms are clean, set according to standards, and stocked with necessary supplies
- track and coordinate preventive maintenance and repairs with Facilities and AV
- serve as liaison to first-line support for audiovisual needs including projectors, microphones, hybrid/virtual meeting platforms
- coordinate with AV technicians for complex setups
- test equipment and connections in advance
- escalate and document issues and resolutions
- respond to other AV and conference services related requests as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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