Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.75 - $31.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Flexible spending account
Job Description
Dana-Farber Cancer Institute, located in Boston and the surrounding communities, is a world-renowned leader in cancer research and patient care. The Institute is committed to life-changing breakthroughs in cancer, HIV/AIDS, and related diseases. With a mission deeply rooted in conquering these illnesses, Dana-Farber strives to foster an inclusive, diverse, and equitable environment where compassionate and comprehensive care is provided to patients from all backgrounds. As part of its core values, the Institute designs programs aimed at promoting public health, particularly targeting high-risk and underserved populations. The organization is also known for its groundbreaking research that advances cancer treatment and its... Show More
Job Requirements
- High school diploma required
- 2 years of relevant experience required
- Experience in healthcare, higher education, or nonprofit preferred
- Experience with scheduling system and audiovisual coordination required
- Ability to work early mornings, evenings, and weekends as events require
- Ability to stand for extended periods
- Strong communication and organizational skills
- Must be able to work onsite for large or VIP events
- Commitment to inclusion and accessibility practices
- Knowledge of room setup standards and event logistics
- Problem-solving skills and ability to handle multiple tasks simultaneously
- Professional customer service orientation
Job Qualifications
- High school diploma
- Bachelor's degree preferred in hospitality, events management, business administration, communications, or related discipline
- 2 years of experience in event operations, venue/conference services, hospitality, or facilities coordination within a complex organization
- Experience with scheduling systems, audiovisual coordination, vendor management, and onsite event execution
- Knowledge of event and venue operations including room setup standards and post-event reconciliation
- Proficiency with space scheduling and calendaring tools and collaboration platforms
- Ability to read floor plans and produce basic room diagrams
- Working knowledge of audiovisual fundamentals
- Strong organizational and time management skills
- Effective written and verbal communication skills
- Ability to build positive working relationships and collaborate with internal departments and external vendors
- Problem-solving skills with situational awareness
- Commitment to inclusion and accessibility in event planning
Job Duties
- Coordinate end-to-end event logistics including room setups, audiovisual, catering, registration, accessibility
- Maintain detailed event orders, floorplans, and timelines
- Provide onsite support for setup, live event operations, and breakdown
- Manage room reservations and space assignments in the enterprise scheduling system
- Balance priorities across clinical, research, administrative, and external users
- Issue confirmations and usage policies
- Resolve conflicts and last-minute changes
- Manage AV support inbox to triage emails
- Maintain conference room standard operating procedures, usage guidelines, and equipment checklists
- Ensure rooms are clean, set according to standards, and stocked with necessary supplies
- Track and coordinate preventive maintenance and repairs with Facilities and AV
- Serve as liaison to first-line audiovisual support including projectors, microphones, hybrid/virtual platforms
- Coordinate with AV technicians for complex setups
- Test equipment and connections in advance
- Escalate and document issues and resolutions
- Handle other AV and conference services related requests as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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